We gladly check luggage for hotel guests. We will fly in and take the shuttle to your hotel on Nov. 5th. Tripadvisor performs checks on reviews. Are any cleaning services offered at DoubleTree by Hilton Hotel Newark Airport? Asked about: Double Room with Two Double Beds - Mobility Accessible with Tub Check your booking confirmation email to find your booking number and PIN. I would not have had breakfast in the overpriced and mediocre restaurant otherwise. First time TV didn't receive certain stations. All cribs and extra beds are subject to availability. DoubleTree by Hilton Hotel Newark Airport offers rooms that include a coffee maker, work desk and are equipped with cable TV. Hi, we are leaving Newark for Miami on 8th June before coming back to Newark on 12th June to stay 1 night at yr hotel. I reported it. Kindest Regards, Jeff Fowlkes, General Manager. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Can advisors add a surcharge to cover credit card fees? more. , Whats the price for parking your car for 11 days. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Maintenance staff needs more people or needs to be more responsive. Rest assured, we will discuss your feedback with our team to ensure we better serve our future guests. I reached out to the hotel's management. something would come along and ruin my day. We were pleased to read that you loved our exceptional hospitality and could take advantage of our great location and all that the area has to offer. We are at the front, and yet this driver refuses to load our bags even with our offer to assist, saying he has to load the larger bags first.

Thank you once more, and we wish you all the best with your travels. If you are ever thinking about visiting New Jersey it is idea place to stay and close to all. When I asked the hotel clerk to apply the credit, she refused to do so because it was a third party booking, unless I could remember who had checked me in and told me I was going to receive the credit. . Yes, guests have access to an indoor pool and a fitness center during their stay. Yes, they have 18 meeting rooms that can support various table layouts. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You can sort and/or filter them by time of year, review score, and more. He asked about the ticket I got when I came in, which I didn't get one because the gate was up. But the place is a DUMP because it's not adequately staffed and the every 15 minute shuttle to the airport is a joke. The made lobby look nice, but decided that's good enough instead of doing complete hotel renovation. How much would it cost to have a wedding at this hotel ? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Respect the privacy of others. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Choose an executive level room on the 12th floor for access to our exclusive Executive Lounge, which offers continental breakfast (Mon - Fri) and evening hors d'oeuvres (Mon - Thurs). You'll receive an email as soon as the property answers your question. Thanks! Excellent stay Staff in every part of the hotel was simply amazing if anyone is traveling to New Jersey And need a hotel near the airport THIS IS THE ONE !!! La Guardia Airport (22 miles), John F. Kennedy Intl Airport (30 miles), Newark Intl Airport. I reluctantly park my car in the farthest reaches of the parking lot and hustle it back to the shuttle barely making it even though I spent 20 minutes trying to self park the car. I went ahead and enjoyed my vacation. You can only leave a review within 28 days after check-out. There was a problem loading the reviews. Children 18 and above are considered adults at this property. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account.

We offer a complimentary shuttle to EWR every 15 minutes for your convenience. Staff was very unprofessional. All rights reserved. Thank you again for taking the time to provide a review, and we hope to see you soon. Service animals complying with ADA Title lll regulations are allowed. We are glad to read that we were able to provide you with an outstanding stay once again. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Once arriving at my destination I called the hotel for details. We will share your message; you have our assurance that we will address your comments appropriately. And when it picked us up from EWR the driver was high as a kite as he was exiting the freeway he said "heading to the airport?" The staff was friendly warm and helpful. We have multiple connecting room options as well as adjoining, or "next to", options. Our hotel offers an exclusive Executive Lounge. Does DoubleTree by Hilton Hotel Newark Airport offer any business services? Yes, DoubleTree by Hilton Hotel Newark Airport offers airport transportation for guests. We hope you will reconsider and stay with us again as we would like you to experience our hotel as you should have on this visit. Actual travel distances may vary. Thanks! Was told the shuttle runs every half hour on the hour. We understand your frustration and apologize for not providing you with a room within an acceptable time frame. The hotel is not ready to be sold out. What are some of the property amenities at DoubleTree by Hilton Hotel Newark Airport? Error: The minimum age requirement to check in is 21 years old. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The DoubleTree by Hilton Hotel Newark Airport provides a glass-enclosed atrium with indoor pool. before got checked into the room. On the staffing issue: we waited in a line to be seated for lunch and eventually gave up and ordered online because there was no restaurant staff NONE.

We are happy to assist with that requirement. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. This lets us know our reviews come from real guests like you. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Sorry, reservations for more than 90 nights aren't possible. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I paid for an extra day just in case because of all of the flight delays recently, and I regret giving them an extra penny of my money. Was the expectation that I would memorize the clerk's name? We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We hope to have the pleasure of hosting you again soon. Yes, we are located just north of Newark Airport. Even 3:30AM? Clean, professional, caring staff and food was very good. Amenities are in all rooms unless noted otherwise. I let it go, I had a plane to catch. Doubletree by Hilton. Please see our partners for more details. Which popular attractions are close to DoubleTree by Hilton Hotel Newark Airport? Hotel chain/brand: Rental cars are available at Newark International Airport. Please note, the airport shuttle runs 24 hours a day and comes every 15 minutes. Please ring the hotel directly and the Sales team would be more than happy to answer questions about wedding availability and pricing. Good location show map. Is your pool opened ? However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. With a scowl the man closed the door without a reply as to how I retrieve my car. The shuttle concerns you shared with us are very concerning, and we will review this matter with our team, and we appreciate your patience. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. * The room had no fridge or microwave. Very disappointing for Hilton. Fitness center and, Pets allowed on select floors only. That's how we know our reviews come from real guests who have stayed at the property. The complimentary shuttle runs 24 hours a day, so yes, 3:30AM is no problem. if the writer is claiming to be someone else). Kindest Regards, Jeff Fowlkes, General Manager. Thank you for your loyalty to our brand and for taking the time to show us your concern. Kindest Regards, Jeff Fowlkes, General Manager. ATM: Need cash? Conveniently located restaurants include Taste of Portugal, Tony Da Caneca Restaurant, and Ted's Bar & Grill. We hope to see you again soon! It was dry and tasteless, with absolutely no juices coming out of it. After arriving at the hotel I asked about how do Way customers exit through the gate. Your contribution should be yours. hotel doubletree hilton ontario airport Manhattan is 12 mi from the property while the Meadowlands Sports Complex is 8 mi away.

doubletree meetingsbooker If we find any, we delete them and, if necessary, take action against whoever is responsible. We have shared your observations with the appropriate parties to ensure this is not repeated. Although I will use the hotel again, I will not use this service. Please plan your arrival for a smooth check in, our Check in time is 4pm and Check out time is 11am. The Jersey Gardens Outlet Mall is 6 mi from the airport.

We have one waiting for you~! Windows are sound proofed against the airplane noise, pool is heated and clean, but the. They seemed very bothered to have to answer question, or deal with guests checking in. This is the version of our website addressed to speakers of English in the United States. We are, however, glad to know one of our colleagues was able to resolve the issue. We recommend calling ahead to confirm details. That "something" was the hotel shuttle and the driver. Debit cards may be used to authorize; room, tax and estimated incidentals upon check-n. Hello, thank you for your inquiry. In the future, I will be taking my business elsewhere, where it is appreciated.

Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Kindest Regards, Jeff Fowlkes, General Manager. After their trip, guests tell us about their stay.

The hotel was great, but your service did not include my Hilton Honors account even though the site asked for the number. Thank you for choosing us and for posting your comments. Booking not found double-check your booking number and PIN then try again. Plus, Way had my plate numbers so that I could avoid getting towed. Is parking available at DoubleTree by Hilton Hotel Newark Airport? We are very sorry that you did not enjoy your experience. Kindest Regards, Jeff Fowlkes, General Manager. Yes, there is a pool on-site at the property.. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. Additionally, the property is chronically understaffed. To save at this property, all you have to do is sign in. We offer park and fly options for guests that wish to leave their car at the hotel while they travel. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. place is run like a small town motel, not a 12 floor hotel. Kindly call the hotel, for availability, if you have numerous or large pieces. I left when the gate opened for the mailman. Upon check-out, the $30 per day credit had not been applied. All distances are measured in straight lines. If you booked through us and want to leave a review, please sign in first. We have also taken note of your additional observation of our property and will be shared it with the appropriate team for any future remodeling. Booking.com does not accept responsibility or liability for any question or answers. Avoid using profanity or approximations of profanity with creative spelling in any language. Arrived at the hotel with a confirmed reservation, made through the hotel. Thank you for choosing the DoubleTree by Hilton Newark Airport for your recent stay and for sharing your experience. Thanks. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Thank you again for your program and system.". He proceeds to pack about 8 large suitcases in and then tells us there is no room for us he will be back. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. On a positive note, we are glad you liked our property and pool. How old do you have to be to check in and is a debit card accepted ? Each review score is between 1 and 10. doubletree You would need to reserve 2 rooms and contact the front desk to have them add your request for connecting or adjoining rooms. Poor service and treatment of Diamond members! The only way to leave a review is to first make a booking. We are disappointed to know about the issues you faced during arrival with our shuttle and the inconvenience this caused. When the food came out, you could see the burger had been pressed down to cook fast. If so how are you guys social distancing ? DoubleTree by Hilton Hotel Newark Airport accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Also, was comped a meal, which the hotel billed for anyway. It was a 99 degree day in Newark and i wasn't going to fight my way onto a shuttle after traveling since 4 in the morning.

WiFi is complimentary to all hotel guests. DoubleTree by Hilton Hotel Newark Airport takes special requests add in the next step! What are some restaurants close to DoubleTree by Hilton Hotel Newark Airport? The hotel bar has a light menu, cocktails and flat-screen TVs. Your feedback, and also your patience in this matter, are much appreciated. Yes, dry cleaning and laundry service are offered to guests. Also, was overcharged for parking on return. Good place to visit. 1 King Accessible Roll in Shower Exec Lvel, 1 King Accessible Roll in Shower Executive Level, 1 King Bed Accessible Executive Level Kingbed, 1 King Bed Accessible Executive Level Roll in Shower 1 King Bed, 1 King Bed Accessible Roll in Shower 1 King Bed, 1 King Bed Accessible Room Continental Breakfast Internet, 1 King Bed Executive Lounge Accessible Continental Brkfast Eve Appetizers Deserts, 1 King Bed Guest Room Executive Level Exec Lounge Continental Breakfast Eve Apps Deserts, 1 King Bed High Speed 12 95 Day Sweet Dreams Experience Bed Clock with Mp3 Player, 1 King Bed High Speed12 95 Day Sweet Dreams Experience Bed. Dear Guest, thank you for choosing to stay at our hotel once again. Promotional content will be removed. Thank you for staying with us and for the feedback. They were rude to me, and several other guests. Hilton, you guys could do better. I sat at the bar for lunch. I recommend this hotel to any and everyone!!!! doubletree newark airport hilton hotel Waited 45 minutes and it was full. We have more than 70 million property reviews, all from real, verified guests. Copyright 19962022 Personally, he's lucky that he did tell him after the way that my family was treated. I was told upon check-in that I would receive a $30 per day credit due to my Diamond status. No host, no bus staff, no waiters very bizarre. Terrible staff, rude, arrogant, unprofessional. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Hotel was clean, room was nice and spacious, and the airport shuttle was quick and easy. Clean surroundings, caring and professional staff. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Review collected in partnership with DoubleTree by Hilton, There are more places to choose from in the, sheraton newark, sheraton hotel newark nj, newark sheraton. To see correct prices and occupancy info, add the number and ages of children in your group to your search. And check in and check out time? emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Transportation to New York area airports, while not complimentary, can be arranged through our transportation desk in the lobby. We are also sorry for the trouble mentioned regarding our parking and the difficulties you underwent. The restaurant was excellent. The 2 persons at the front desk at check in claimed the reservation was not in their system and must have been a third party reservation, which it was not. I've stayed before in this hotel without being sold out and the service has been better. All Rights Reserved. Twelve-story Atrium-style Hotel adjacent to main terminals of airport (free transfer). See more questions & answers about this hotel from the Tripadvisor community. These were the rudest, and most unprofessional, people I have dealt with. We are happy you were pleased with our spacious accommodations and that our location convenient to the airport worked well for you. Yes, DoubleTree by Hilton Hotel Newark Airport offers an airport shuttle for guests. Second time I had a toilet that kept flushing and needed repair. The chart provides the cheapest public rates available by room type. Copyright 2022 Northstar Travel Media, LLC. I ordered a burger and fries while waiting for an event later that day. Please accept our apologies if any of our associates were not attentive to your needs or did not provide you with the service you deserve during your time with us. Nearby attractions include Railroad Cigars (0.5 miles). We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Please enter the dates of your stay and check what conditions apply to your preferred room. What food & drink options are available at DoubleTree by Hilton Hotel Newark Airport? I was at the door of the van with my three small carry on bags and three small personal items. There are 503 sleeping rooms in the hotel. Cruise out of Cape Liberty unexpectedly delayed. I was also wondering does it include any buses to NYC. 46 minutes later in the hot son with an autistic child and a husband with congestive heart failure he pulls up to get us and the other abandoned party left the last time he showed up. Please enter a valid email address. Love the food and rapport. Nice restaurant with good food. Kindest Regards, Jeff Fowlkes, General Manager, Nice building, nice pool. Check out time is 1200pm based on the hotel's local time. Prices vary by # of days needed. In bot instances nothing was done. The NJPAC is located in the heart of Newark's downtown area. Double-check your selected room for the maximum capacity. Yes, paid private parking on-site is available to guests. I hope they are a better hotel than they are a parking facility, because they fail miserably as a parking facility. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Guests 21 years and older are welcome to check into the property. Does this hotel offer free shuttle to JFK airport. We have addressed your concerns with our management team for future improvement. We do have Accessible rooms with two Double beds, however, we are a non-smoking hotel. 1565870|4,1563880,1565190,1561220,1561630,1565870,1542720,1568250,1563710|6,1563710,1550830|3,1553180,1557080,1566560,1542630,1548020|4,1563710|2,1565080,1565670,1561950,1568250|3,1557030,1550830, DoubleTree by Hilton Hotel Newark Airport (Hotel) (USA) Deals, Personal or sensitive info (e.g. We take comments like yours seriously as we continually strive to improve our guest experience. , Hello, do I understand it correctly, that there is a free shuttle that will take us from the hotel anytime to the airport? This property has an ATM on site. Your question will be published on Booking.com after it's approved and answered. We apologize for your disappointment with the lack of staff and the inconvenience it caused. It offers a free airport shuttle, 24-hour fitness center and a tour desk. This service may contain translations powered by Google. Sign up and we'll send the best deals to you. I had my confirmation number ready and went inside the hotel to ask. The maximum number of extra beds and cribs allowed depends on the room you choose. Good day, The property operated shuttle runs specifically to Newark Airport. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. It was also very difficult to get service in the restaurant in general. Reviews are most valuable when they are original and unbiased. Are pets allowed at DoubleTree by Hilton Hotel Newark Airport? Yes, pets are typically allowed, but it's always best to call ahead to confirm. Just like a piece of wood. Our hotel is the ideal place to stay pre or post-cruise from Cape Liberty Cruise Port - just 7 miles away. Below are the verified reviews from guests that we have booked recently: Toll free line gave wrong info about the room. Please call the Front Desk to connect on parking options for this extended period. Kindest Regards, Jeff Fowlkes, General Manager. So this half full van shows up and people started rushing the doors and jumping in. Please accept our apologies if any of our associates were not attentive to your needs or did not provide you with the service you deserve during your time with us. We have shared your comments with the appropriate parties to ensure this is not repeated. Almost a year and half after the Pandemic we came to same hotel on the same floor and had the time of our life. Thank you. I was actually not expecting to receive this diamond benefit as I had booked through a third party, but thought I would use it because it had been offered. We hope that you will give us another chance to show you the hospitality for which we are known. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. I was told to go out and press the help button at the gate, help never came. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Not worth the $ 40 for a burger and a beer. As the shuttle was about to leave the guy rushes me to "park it anywhere". Your current currency is U.S. Dollar, Choose your language. Does DoubleTree by Hilton Hotel Newark Airport have airport transportation? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. I found the whole situation a bit disingenuous. Additional sorting options might be available (by type of traveler, by score, etc). The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Whats the price for 5 nights. A couple of the staff at reception, however, were rude!

Sitemap 27