So, youve completed all of the necessary tasks eBay has required of you, and have waited out the suspension period, but your account still hasnt been lifted of its restrictions. activeNav = "pmt-open"; This is an easy way to get your account suspended. function addClassName(element, className) if(currentNav=='toggle-push-bottom'||currentNav=='push-menu-bottom')
I agree to receive updates from CedCommerce. If you did something wrong, theyll probably tell you that your account cant be reinstated. } On eBay, if you want to continue to sell and grow, don't: Fail to satisfy customers on the first go, Give shoppers ways to reach you outside of eBay, Give the impression that your account's been hacked. eBay does this to protect themselves from losing money. When you sell on eBay, you incur fees, which are then billed to you. new RegExp("(^|\\s+)" + className + "(\\s+|$)"), ' '); 
Do this and your selling will be restricted. { Dont transact or communicate with buyers outside of eBay. Ultimately, eBay wants to protect their brand, which means theyll take action (in the form of account restricitons) against anyone who isnt behaving within. Here at CedCommerce we love to socialize and make new friends, Connect with us today. These alerts should be considered important because eBay sees it as a violation of their terms, and if you continue violating eBays terms, they may simply suspend your account rather than continue to issue these warnings. eBay will place a hold on your account if you have one of the following issues: How to resolve payment issues with eBay Fix any payment issues you have on your account. Moreover, if you believe it was a mistake, you can appeal the judgment by responding. elements[index].style.background=value; What to do ? It may seem obvious, but sellers might not realize their products arent allowed. document.body.appendChild(mask); - Your eBay account has been suspended. How to resolve intellectual property issues on eBay. addClassName( sQuery('body'), "pml-open" ); Restriction Accountrestrictions are more severe than a hold and usually has to do with things like performance standards. } Its also a good idea to design your listings in ways that dont result in more of these cases. People are selling illegally obtained items, not shipping the items that were purchased, stealing identities to create eBay accounts, and running multiple accounts to buy or sell more than theyre allowed to. Soon, getting banned or suspended from one platform may send you to an Internet blacklist that keeps you from transacting on any ecommerce sites. So, we've been talking about this for some time, but it seems that even in 2022 - eBay account suspensions are still rampant. I suspect someone hacked into my account and was up to no good. Sharing contact info or selling off of eBay. Everything on your listing should be unique to you without any intent to deceive the customer. activeNav = "pmb-open"; eBay keeps a keen eye on the performance metrics like Transaction Defect Rate and only permits you a 2% defect rate for the orders. Ultimately, failure to provide tracking information quickly can result in a bad buyer experience, which can lead to eBaysuspended account. For this reason, it's best to be humble and helpful as you try to go about restoring your selling privileges. We can't say what percentage of sellers are blindsided by suspensions or who get the runaround by eBay reps when they encounter suspensions. Ill cover the details of these later on for informational purposes, but if youre serious about building a business on eBay, I recommend avoiding these at all costs. Based on the infractions your account may get a suspension for. Thats the nature of ecommerce. } Dont transact or communicate with buyers outside of eBay. I just found out today that my account was suspended. There are laws about items that can't be freely bought or sold, and eBay rules on banned and restricted items that add further to this list. [CDATA[ removeClassName( sQuery('body'), activeNav ); That's the selling business, after all. Will eBay warn a seller before suspending an account? Apart from that, suspension on eBay can make you lose your bidders very quickly. The best practice includes you going through the eBay policies and educate yourself on the rules. 15 Dec 2021, How to sell on eBay Australia? What might you have done that could have been perceived by buyers as dishonest? I went to Reinstate Today to get my account back. If you say that an item will be delivered in 7 days, it better be delivered by then. I repeatedly asked exactly what they were reproaching me for but they never wanted to tell me the exact reason stating ''national security'' (their national security). document.write ('&cb=' + m3_r); When on eBay, you get a margin of only 0.3%. Does eBay suspend accounts with good seller metrics? If you share other contact informationphone numbers, sales floor addresses, email addresses, or non-eBay websitesanywhere on eBay at allit will be detected and your selling will be restricted. What works much better, in almost all situations, is this. You genuinely got suspended for nothing and eBay made a mistake. You're only allowed to to communicate with shoppers using the eBay message system, and you're not allowed to offer them other ways to communicate with you. JavaScript seems to be disabled in your browser. eBay and PayPal became independent entities in 2015, but they still have a tight relationship. When you receive a case in the customer resolution center, do what you can to resolve it. Theyre policy violation warnings. Usually to resolve these and to remove your eBay account suspension, you just need to update your payment information or make a one time payment. It isnt usually a one-off occurrence that caused it. function sQuery(query) Many buyers check the estimated delivery date before making a purchase on eBay, so its important that you honor that. How to resolve problem transactions with eBay.
Can you sell on eBay again after an indefinite suspension? Using the word document will make it impossible to hit the send button by accident. if i buy a ebay account and it's possible ebay can ask for the id. Magento Carefully read any policy update emails from eBay to make sure youre up to date on how their policy changes might affect your business.
Do you have existing listings where this is an issue? } Draft the mail and re-read to ensure if that is the kind of mail you would happily receive. It auto deducts the fees from your account and keeps you from doing all the rigorous work. Your Complete Guide to eBay Inventory Management How is your PayPal account affected if your eBay account is suspended. We're not sure if it is legal for any company to refuse to explain why it suspended a customer's account, but it certainly isn't right - trotting out the old "due to security reasons" isn't acceptable. return (elementClassName.length > 0 && (elementClassName == className || { However, accounts suspended as a result of more outrageous infringements need more time to settle. More on this later.
He has been working collaboratively with user experience designers and developers teams to create content that helps in the apps workflow technical understanding. People are selling illegally obtained items, not shipping the items that were purchased, stealing identities to create eBay accounts, and. And here's the response from a second eBay live-chat rep: The seller's online persona is "Super Geeked," a longtime eBay user (buyer and seller) who also has accounts on Poshmark, Mercari, and Etsy. When you cant identify the problem or a viable solution to the issue, get connected with the eBay resolution center and seek guidance from them. } Keep your eyes peeled on your inbox for our next newsletter . Does it warrant a suspension? Failing to pay eBay. The list above isn't comprehensive, but it gets us a lot of the way there. This might be why your account was suspended. How to resolve late tracking number issues with eBay. } elements=document.getElementsByClassName('arrow-wrap'); } Read and understand what eBay charged you with, causing your eBay accounts hold, restriction, or suspension. eBay are quite adamant about this one. else } ); Ideally, you should ship your items immediately after you receive payment. Offers Dont overpromise on quality. 10 Dec 2021, ZIK Analytics And the ebay cs and appeal centre deny to help me. If necessary, adapt your business model to these changes. - Item listings have been removed. /*****function for checking class********/ One such example is the usage of the word, Images containing nudity, foul language, or. The simple answer here is that you'll need to contact eBay, come to understand what you did wrong, request reinstatement or the removal of restrictions, and follow the steps you're given by eBay to bring your account back into good standing. else Plan and assemble all the necessary files and facts before you make that phone call. Offer a viable solution to the problem you want to work upon and offer to reinstate the eBay account. This means that you can't use another seller's photographs or item descriptions. var m3_r = Math.floor(Math.random()*99999999999);
The few purchases went thru with ease. If you want to go the extra mile, try and get the item to arrive to the buyer before you said it would. Having problem transactions. How to un-suspend your eBay account a step-by-step guide, Understand why your account got suspended, With an indefinite suspension, because these are meant to be permanent, you may need to wait up to. How to resolve off-eBay selling and contact issues Simple. mask.parentNode.removeChild(mask); Today's dynamic market environment requires your business to operate across multiple sales channels. Listing items that are banned or restricted from being sold on eBay is an easy way to get your account suspended. new RegExp("(^|\\s)" + className + "(\\s|$)").test(elementClassName))); Make sure youre paying the required eBay fees for your seller accounton time, reimburse eBay for any refunds given to your customers, and keep your payment information up to date and make sure you pay any outstanding fees.
Your listings are a promiseto deliver a particular item, in a particular condition, within a particular time frame. removeClassName( document.getElementsByTagName('body')[0], activeNav ); I'm only a buyer & I've only used the site a couple times. document.body.appendChild(mask); Often Leaving you questioning, Why is my eBay account blocked or suspended?. Increase your sales by attracting more buyers, Expand your online shop to other channels, Learn how to be successful selling on eBay. mask.className = "mask"; Theres not one but many reasons that may lead to your eBay account getting suspended. More on this later. removeClassName(this.childNodes[0],'arrow-up'); Discuss and offer solutions that you want to incorporate into your business model to facilitate your buyers, improving their experience on eBay. { eBay does this to protect themselves from losing money. } Want to make sure you're staying within the terms?
Check out our updated guide on, Option B Have a family member or close friend open an eBay account under their name. Hopefully it goes without saying, but if you fail deliver repeatedly on this fundamental responsibility, your selling will be restricted. } activeNav = "smr-open"; Getting yourself an impeccable customer service strategy can work wonders. All of the above practices put trust at risk, so eBay restricts sales or suspends sellers entirely when they occur. It's not uncommon for new sellers to dislike one or several of these rules, but eBay's effectiveness as a marketplace (and sellers' ability to profit by selling on eBay) is dependent on trust. Do any of these things and your selling will be restricted. In your product descriptions, describe the product as-is without any dishonest sales tactics. , here are a few options to accomplish this. If you violate eBays terms, you can bet a suspension will be placed on your account regardless of how good your seller metrics are. Mobile Apps Did you have your eBay account suspended indefinitely in 2022? Additionally, PayPal may suspend bad eBay sellers who are also using their services because they dont want these sellers to hurt their reputation in a way that they may have done so to eBay. if (!document.MAX_used) document.MAX_used = ','; If your restriction results from a failure to pay fees, then the solution is easylog into your seller account, ensure that your payment method is up to date, and pay your fees. '&charset='+document.charset : (document.characterSet ? elements[index].onclick=function(){
before you can take action on it. addClassName(sQuery('body'), "pmr-open" ); thanks, I am a new buyer and my account got suspension after I paid my purchase. { A ten-second summary version runs something like this. Were you really selling honestly on eBay? The sooner you inform the authorities of a possible mistake, the better for your business. You can also face the issue when youre a new seller. eBay accounts getting permanent suspension usually happens when theres a severe violation of policies set by eBay. Did you have your eBay account suspended indefinitely in 2022? Hold Account holds areoften placed on your account when your payment method information expires or you havent made a payment. Many even have PayPal accounts attached in the same name. After reviewing your eBay account, we've noted several concerns with your recent activity. It also means that you can't offer knock-off goods that are clones (or fakes) of legitimate products. if(typeof elements[index]=='object') Magento 2.0 eBay knows this, so when you sell an item, eBay shares tracking details with buyers. (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ mask.parentNode.removeChild(mask); } Fix any payment issues you have on your account.
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