As a company, we warrant our items for up to a year and require proof of purchase. BBB Business Profiles may not be reproduced for sales or promotional purposes. Find the most crucial people you need to bring your product to with our advanced search features and then immediately take action, leaving your competition in the dust. Local store prices may vary from those displayed. Scouring the web at all hours of the night wasn't gonna cut it. Search and discover companies that match the right target criteria. pool swimline jammin volleyball ground above cross Be the first to rate it. If you have questions or comments regarding the customer service you received please. On Sept. 5 ************************************************************************* the making process. Organize your contacts with fully customizable lists and integrate with your existing CRM or ATS for seamless workflow. I contacted Swimline and provided all necessary documents and included several pictures. If he can email me what he needs we will take care of it. we take and respond to many phone calls and emails regarding warranty claims. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. inflatable Trusted by over 12.5 million users and 95% of the S&P 500. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. We had no where to begin. Swimline really doesnt have a warranty. Its two weeks old and under a 1 year warranty so there should be no issue to send replacement part. pool sofa swimline Well guide you through the process. Finding emails for contacts turned into a one-and-done instead of a week long process. Empower your sales teams to reach the right decisions makers directly, using the most accurate and up-to-date emails, phone numbers and social media links. Unfortunately it wasnt noticed at time of install and now Swimline refuses to replace liner or make some type of compromise or effort to help rectify this issue. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Inflatable UFO Lounge Chair Swimming Pool Float with Squirt Gun. All Rights Reserved. It is a small hole in top of wall liner. BBB Business Profiles generally cover a three-year reporting period. Our workflow has solid direction now - we have a process in place the begins with RocketReach and ends with huge contact lists for our sales team..it probably saves Feedtrail about 3 months of work in terms of lead gathering. They also stated that its been installed for 7 months, even if I didnt use pool until June. We will gladly send this customer the parts needed. BBB Business Profiles are subject to change at any time. 5 free lookups per month. With RocketReach, youll find the right customers while gaining key insights into current company data and statistics. Our data is constantly growing, always providing you with the freshest and most up-to-date leads. Looking up emails for a targeted outreach was manual and enormously time consuming. [no response has been given by Swimline. We always honor our warranty of 1 year from date of purchase. I would like a replacement cushion sent as I was well within my time of warrtany. Our warranty clearly states we warranty our products to be free from manufacturer's defects. Spoke to ******************* who said I must go through Swimline warranty. Had a new pool installed with liner from Swimline on 1/13/2021. I loved the ability to determine personal emails from virtually anyone on the web with RocketReach. When I tried RocketReach and to find business information about key people in seconds in an easy and seamless process, I was hooked! I am attaching the original email that was sent July of 2019, a few weeks after purchase, there is also the original picture attached of the defective product that was a few weeks old. Do you own this product? Before RocketReach, the process of sourcing email addresses consisted of scouring the internet, asking mutual friends, or stalking on LinkedIn. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Power up your marketing and get people to pay attention to your business, pursuit, or clients. Issue was not resolved due to Swimline Employee stopped communication with me after I answered all her questions and she couldn't change the narrative to it being my fault or issue. But you did not respond to my problem. Customer Reviews are not used in the calculation of BBB Rating, of those, 3 complaints were closed in last 12 months. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Both in the scope of the searches, and in the number of accurate emails found, I find it surpasses others. Find the best candidates quicker than your competitors. We can not refund the purchase since he did not purchase it from us. We can divert our attention to actually going after the customer now! Strategic Initiatives Leader, {{ profile.teaser.phones.length }} available on, Tax Compliance Agent @ Nys Dept of Taxation & Finance. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ComplaintsComplaints for Swimline CorporationPool Cover ServiceView Business profile. If I was asked a year ago when i originally had the problem, I would have had the receipt. But it was frustrating for us to have to wait for people to accept our connection requests (if they accepted them at all) and sending is too expensive..this was a major speed bump in our workflow and source of never ending frustration.. With the shear number of contacts we've been able to find using RocketReach, the platform has probably saved us nearly five years' worth of waiting. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. State University of New York College of Agriculture and Technology at Cobleskill. Then with your lookups you and your team can easily start engaging with customized outreach campaigns and more. Great for building a list of leads. If I was asked a year ago when i originally had the problem, I would have had the receipt. BBB is here to help. I also like the layout, which is easy on the eye, more attractive and efficient. Your feedback will help users like you to make informed decisions and will help us to improve our product offerings! One of the connections has defective threads and leaks. I feel that some kind of agreement couldve been made but as I stated Swimline refuses to honor any warranty. They dont seem like a company that stands behind there products nor do they seem concerned with there customers satisfaction. I was assigned a project recently that regarded public relations, partnership, and outreach responsibilities and RocketReach not only connected me to prospective individuals but allowed me to streamline my search approach on the basis of location, skill set, and keyword. After approximately 15 emails the issue has not been resolved. 2000-2022 Home Depot. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The most frustrating part was how time consuming this all was.The first time I used RocketReach was when I realized I made the right decision. In order for the BBB to appropriately process your response, you MUST answer the question above. I contacted customer service because I was missing a strap that should have been in the box, I did receive the strap. I do not think that is an unreasonable policy. The person that handles them has been in this position for over 5 years and handles her job very professionally. The service representative (***********************) stated that warranty only covers splits at the seam and that it shouldve been checked prior to install. RocketReach has given us a great place to start. Prior to RocketReach, we would reach out to people through professional networking sites like Linkedln. With our advanced search, you and your team can quickly nail down the strongest prospects and ensure that you're going to find the best fit. No credit card required. I used the chair this year and the tear in the seam is frayed and about 4 to 6 inches long and non-repairable. Learn about your hirees behavior and see whos opened, clicked, and replied to these emails all within the RocketReach platform included in every plan. I contacted their customer service again, after using the product a few times and noticed the material as fraying, needless to say I did not hear back from the company. I purchased a lounge pool chair in July of 2019, the product name is SunChaser #10010; I paid over $100.00 at my local pool supply store. Unfortunately, a hole that is found months later is not covered. I tried to contact customer service 07/**/2020 and I have not heard back from them, I figured I would try to make this right on my own but I did not receive a response. First use of pool wasnt till late June early July 2021. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Need Help? I spoke to a *********************** multiple time through email. The tool reduced the time to connect with new prospects by close to 90%. Purchased a pool filter system from *******************. It's the best, most effective email search engine I've used yet, and I've tried a few. Use of this site is subject to certain Terms Of Use. The bottom line is that it has been a effective tool in my work, as a non-profit reaching out to leadership. You should replace the defective product that was defective three weeks after purchase and the pictures clearly show the defect from over a year ago. International Association of Better Business Bureaus. Reach out directly with real-time validated email and phone numbers, and take it to the next step by creating personal and reusable email templates that integrate with your existing email provider. Find contact details for 700 million professionals. {{ userNotificationState.getAlertCount('bell') }}, , Find prospects, develop your lists, and track your marketing campaigns without even having to leave the RocketReach suite. As a matter of policy, BBB does not endorse any product, service or business.

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