Ive also been to Coba twice, and Tulum. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Please, approach our public relations desk and contact one of our Guest services managers, they will be happy to assist you. Your current currency is Polish Zloty, Choose your language. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. For us it was the problems we had with our mini bar, sometimes not getting filled or missing items out when they did fill it which made us have to complain at least 5 times to Concierge, something we could have done without. These issues did not interfere with the comfort of our room. There was a problem loading the reviews. Thank you everyone for making our 4th stay as memorable as the others. property, go with Sian Ka'an! We will be more than excited to welcome you many times more at our Bahia family ! Eric would talk to us every day. If we find any, we delete them and, if necessary, take action against whoever is responsible. The Adults-Only aspect was useful as well., The hotel was in general good, the food was plenty and well cooked. The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by our team. if the writer is claiming to be someone else). Italian Just your regular pasta/pizza restaurant. We recommend calling ahead to confirm details. Ideally, we'd publish every review we get, positive and negative. Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive has been welcoming Booking.com guests since Mar 9, 2015 We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The staff was helpfull. The room was very spacious and the facilities were well preserved and great for relaxation. An array of activities can be enjoyed on site or in the surroundings, including snorkeling. Our server Itzey was very friendly & attentive. After their trip, guests tell us about their stay. nice location. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Would we return? This service may contain translations powered by Google. Free private parking is available on site (reservation is not needed). There is a good variety of spirits but make sure you ask for a specific brand otherwise you will be given out of the well. Aside from a friendly staff and free drinks, I wasnt loving my stay. Theres very little vegetarian options. My fav was the buffet which offered a delicious and changing selection. There internet went down so not only could we never connect to wi-if and use our phones but the service to book reservations was down. The performance was agonizingly the same. Tables would not be cleaned down on a night and the floor was filthy (especially around the bin area). Super mis expectativas, Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive has been welcoming Booking.com guests since Mar 9, 2015, Lock in a great price for your upcoming stay. Booking not found double-check your booking number and PIN then try again. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. Guests are required to show a photo ID and credit card upon check-in. Roque- mil gracias por tus atenciones! In case you require an invoice it will be provided by a VIAJES GRUPO TURISTICO INTERNACIONAL S.A., local invoices are not available. Carretera Chetumal Km.

When they finally got it up and running by Tuesday, there was no availabilites at any of the restaurants thus making us only eat at the buffet which is not the greatest. We will be more than excited to welcome you many times more at our Bahia family ! We really regret you were not impressed with some of our services, we have taken note of these comments and we will share them with the departments in charge in order to take proper measures to guarantee our guests' enjoyment. Entertainment Team SK should be very proud of the team they have, particularly our three amigos Adrian, Gustavo & Maleni, not forgetting Victor. We will be more than excited to welcome you many times more at our Bahia family ! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Cancellation and prepayment policies vary according to accommodations type. Yes, Bahia Principe Luxury Sian Ka'an offers airport transportation for guests. Dear guest, First of all we want to thank you for trusting in Bahia Principe Luxury Sian Ka'an. Thali Good Indian cuisine.

As well as loungers, comfortable pool chairs would be a good addition for those with disabilities.

He will treat you as royal guests! There's no capacity for cribs at this property. We really regret to know your recent stay was not up to all your expectation, let us inform you that some of the problems you have mentioned are totally under our standards and we have already taken corrective actions in order to meet our values again. As return guests we knew the high standards of the SK in years past, and were not expecting it to be the same due to C19 on this visit. Tania Velzquez Bahia Principe Luxury Sian Kaan, This is our 4th time visiting this resort. Shows end at 10PM. Some of the employees remembered my husband and I, and it was just fantastic to see their smiling faces again. The first time I saw this show I thought that maybe the singers were having a problem or a bad evening, so I chose to watch them a second time. Please see our partners for more details. To edit a review youve already submitted, contact our Customer Service team. A MASSIVE shout out to Frida, this lovely lady definitely made our stay extra special (Whooo Hoooo!!!). Are there opportunities to exercise at Bahia Principe Luxury Sian Ka'an? The food arrived within half and hour, fresh and tasty. Excelente todo. Nothing special here. While I understood that the. everyday dishes are different. Dear Guest, On behalf the management and all the staff from the Bahia Principe Luxury Sian Ka'an we would like to send you our appreciation for choosing us. Will I even have somewhere to stay when I get there? After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. In the Entertainment staff Jonathan is a hardworking, friendly and energetic young man! At the Adult Only Sian Kaan we have gotten everything we were looking for in our holidays! Nemesio at akumal pool bar and Misael at the akumal beach bar - super job thank you! without pillows no sheets nor blankets and no bottles of water-we call them they said in a few minutes,waited call again fall sleep it took them 3 1/2 hours to bring the blankets they were knocking at our door around 3:20 but no water,one room have beetles and some type of small bees one AC box was not working, they came a make our bed but were not putting enough drinking water,soap or toilet paper- we ask after 3. day for toilet paper and they got the guts to ask how many people ere there in my room silly right? Person on website said they are having issues with phones? Your reservation charge will appear on your credit card statement under the name of: VIAJES GRUPO TURISTICO INTERNACIONAL S.A. Sone if the flavored alcohol drinks tasted of artifical sweetener which I did not like. 250, Akumal Quintana Roo, 33000 Akumal, Mexico

There were a couple of issues with the room but they were addressed by management immediately and maintenance rectified everything within an acceptable 3 days. But this didnt bother us since we loved walking the 30 minutes in the morning and come back to the hotel with the train which runs every 15 minutes. Booking.com. I cant wait for my next visit! All rights reserved. All distances are measured in straight lines. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. She was so sweet. Loved Sian Kaan as it was the quietest and more chilled (adults only) resort., Good breakfast buffet, and great dinner options. Of course this only maintains a safer environment if all guests follow the rules!! Try again. Please note all payments at the property must be made in USD. sian akumal App does not recognize my reservation. Thanks! If you feel like visiting the surroundings, check out Xcacel-Xcacelito (3.4 mi) and Kantenah Bay (14 mi). Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. They're also applicable regardless of the comment's tone. The spice flavours are there but the heat is missing, so if you prefer really hot food ask the chef during ordering, he will kick it up a notch. Todo el hotel impecable. There are more places to choose from in the, gran bahia principe sian ka`an golf hotel akumal, gran bahia principe sian ka`an golf resort and spa. Roque at both Maiko and Alux- this guy deserves a raise!! Everything exceeded my expectations once again. Our philosophy is focused on our guests satisfaction and we really want to change your perception. Such a great resort that I extended my stay!

I have to say that the main thing which made this holiday one of the best we have ever had was the amazing Entertainment Team!! Thank you for letting us know your perception, we hope to welcome you back to provide you a better experience. * emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Hotel, If you are a vegetarian, do not stay here. Eric and pedro at the lobby taking care of the luggage. Please take into consideration that this is a wonderful solid resort, and is not for those looking for the newest, trendiest , super luxury resort. Good food, waiting staff, personal butler for the Jacuzzi, bar staff, cleaners, various restaurants, Approximate prices in PLN for a 1-night stay. Italian, Vegetarian, Gluten-free, American, Buffet, They fixed that, I could check in, but will not allow me to book restaurants as promised, my transfer as promised. We had an amazing time. However, who could resist playing corn-hole with Adrian, certainly not me! Super mis expectativas0. All in all, the best holiday we have had and we will definitely be returning! Top room amenities include a minibar, air conditioning, and a flat screen TV. Charge will be processed from Palma de Mallorca, Spain. Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Easy to spend a week here! Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Nearby attractions include Akumal Beach (2.4 miles), Akumal Natura Rescue (3.5 miles), and Mayamar (2.5 miles). The fried bread (Bhatura) was excellent and we asked for a double serving each time we went! Thank you for taking some time to express your impressions during your stay with your Bahia Principe family. Does Bahia Principe Luxury Sian Ka'an have airport transportation? I just got back from my stay and I cannot wait to return. They make sure you have all you need all the time. absolutely worth my stay here in Tulum., loved that we had access to the other hotels as well depending on what you were looking for. Shows are varied and descent. They were suppose to have the rooms ready we booked weeks in advanced,we pay for junior superior rooms 3 persons per room-- we checked in around 11:50 pm there was only one bed, a sofa bed in each room so nasty and dirty!! Hotel itself is beautifull place but great People working there is for sure the main reason for us to comeback there soon!!! This was my second time here and just got back from this amazing resort a few days ago. They do not have a tandoor so the naan bread is your typical supermarket type. Please enter a valid email address. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable.

Super mis expectativas, The hotel was really nice. Good location show map. Myself and my husband chose this resort as it was Adults only. Choose your currency. This property has currency exchange on site. Amazing food, a'la carte restaurants, drinks and Service. 1st time reservation wasn't showing on website. Best regards, Tania Velzquez Bahia Principe Luxury Sian Kaan, We arrived on a Friday night, it was fine, the weekend was fun until about Sunday when we realized we could make reservations at the restaurants at Sian Kaan and the other Bahia locations such as tulum, coba and akumal. Error: Please contact the property with any questions regarding the charge for this reservation. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. There are many 4 and 5 star resorts in the Yucatan, but the people at Sian Ka'an made this resort stand out. Is parking available at Bahia Principe Luxury Sian Ka'an? The property offers free parking. S'ian Khan has a lot of rooms with jacuzzis - these are amazing! Tripadvisor performs checks on reviews. Conveniently located restaurants include Taverna Akumal, Imelda's Ecocina Akumal, and Nikkei Mashua Restaurant. Guests submit their subscores and their overall scores independently theres no direct link between them. Quite honestly with the cleaning regime visible I felt safer at the SK than anywhere in my home town! Great thanks for Victor for amazing morning joga and also Anahi, Valentino, Gustavo and others for lot of fun activities. Thank you so much to the staff for making this resort vacation exactly what I needed and hoped for it was truly a dream. Check your booking confirmation email to find your booking number and PIN. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Tania Velzquez Bahia Principe Luxury Sian Kaan. Sone if the flavored alcohol drinks tasted of artifical sweetener which I did not like. Great food, nice amenitiesetc. I was a great locatiin close to the lobby. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The food at Sian Kaan is easily the best of all the Bahia Principe properties (which you have access to as an SK guest). We want to give a very special shout outs to the following people who. Great thanks for Victor for amazing morning joga and also Anahi, Valentino, Gustavo and others for lot of fun activities. I'm soooooo stressed. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Room. I elected to stay in a penthouse - jacuzzi suite, which I loved. He was sent away and told to return after we had eaten!! Hotel Beach very nice located. service we used twice and the chef was accommodating to dietary issues. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The vast selection of restaurants and entertainment. She was so kind and genuine. If you stay at Bahia Principe. Pools an activity section and a quiet end. An upgrade to modern, brighter lighting would be a vast improvement and welcomed I am sure by all guests. The area was kept clean and sanitized. We are very happy to know that you had an incredible time, and you enjoyed our la cartes, the food and beverage, the service and the excellent atmosphere we have created for our guests. Our final visit was marred when the maitred felt it was acceptable to present my husband with the wine bill when we were still eating our main course. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Get instant confirmation with FREE cancellation on most rooms! Copyright 19962022 SK went above and beyond cleaning surfaces, tables, chairs. This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples, How to get to Bahia Principe Luxury Sian Kaan - Adults Only - All Inclusive from Cancn International Airport. We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. Shows- A good excellent variety, apart from the ABBA show. If you stayed at this property through Booking.com, you can write a review. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi (free of charge) Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino. Which room amenities are available at Bahia Principe Luxury Sian Ka'an? loved that we had access to the other hotels as well depending on what you were looking for. Some of the restaurants were not so good as far as the food but the buffet was good. Main buffet- Anabel decorated the breakfast table with flowers, michas gracias Anabel. Contributions should be travel related. What also made our vacation special was entartaiment team! What makes this resort one of our go-tos is the people. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. If you booked through us and want to leave a review, please sign in first. Extras include a seating area. everyday dishes are different. This was a disappointment. Are any cleaning services offered at Bahia Principe Luxury Sian Ka'an? Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The accommodations will provide you with air conditioning and a balcony. Hotel itself is beautifull place but great People working there is for sure the main reason for us to comeback there soon!!!! (although we were allowed 20 a la cartes during our stay we only booked 6, choosing to spend leisurely suppers at the buffet) Cenote Snack Bar initially we could serve ourselves but due to increased C19 rules towards the end of our stay it was by plate order only. Unfortunately every review does have a negative side. The hotel was really nice. Bar Thank you Litsel for making sure our glasses were full. Bahia Principe Luxury Sian Ka'an Features, Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff, Bahia Principe Sian Kaan ridiculous place,outdated,under stuff, no sense of urgency when it comes the need of consumers or its guest. Too noisy for our liking, but food was OK. Cleanliness of the resort, especially during C19. Their Energy and Creativity for sure makes this place special. Please dont include personal, political, ethical, or religious commentary. Thankfully we were sitting in the bar as far away as possible. Yal Ku Buffet - still excellent for breakfast, lunch and supper. Stuff do really great job there. could do to help us! I've emailed customer service 5x. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Kudos to our server Antonio and of course Daniel Gauchard. They say free cancelation. I was a great locatiin close to the lobby. This is the version of our website addressed to speakers of English in the United States. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. In the Entertainment staff Jonathan is a hardworking, friendly and energetic young man! By far the best duck I have ever eaten. Get exclusive access to members-only deals by email. for a good 25-30 min before we decided lets just leave and pay for food on the way. Our Best regards from sunny Mexico, Tania Velzquez Bahia Principe Luxury Sian Kaan, Having the worst experience. We hope to have the opportunity to welcome you again in the future. We tend to notice the small things such as Juan being visible and fist bumping the serving staff in the buffet. Bad singing and harmonizing. Stuff do really great job there. We stayed at kore in tulum Last year and had a way better experience. There is no better reward for our work than reading the excellent time that you had due the excellent services and attention from all our staff. Dear ForrestG701, Good afternoon, We apologize for any inconvenience you might be having completing your online check-in. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team. Accept our sincerest apologies for any inconveniences you may be experiencing, I have reported this situation to the department in charge. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Free drinks, and the people were very helpful, polite and humble. Is this how they get out of canceling your reservation (not that I. even tried to do that). Kind Regards from Mexico, Tania Velzquez Bahia Principe Luxury Sian Kaan, Second day in to visit transport cart crashed and they just left it , also woke up at 4.30 by workmen and lorry's also 3 days without a/c , then moved but overall most of staff was nice but to sack driver and refuse to give accident report , not good enough, Dear Guest, Thank you for choosing us as your holiday destination; it was a great pleasure to welcome you! thank you all., We have been here two other times and have really enjoyed it. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The staff there is very attentive; Igleyda and Aremi were the kindest and made every meal an absolute pleasure. Dear guest, Receive our warmest regards from your house at the Mexican Caribbean. language, whether its just a rating or contains comments as well, etc.). The lobby is a walk from our suite but my pounding headache couldnt escape their blaring music at night. Loved Sian Kaan as it was the quietest and more chilled (adults only) resort. Our Best regards, Tania Velzquez Bahia Principe Luxury Sian Kaan. facilities, amenities, location, but most of all the staff. Hotel chain/brand: Some of the restaurants were not so good as far as the food but the buffet was good. Always asked if we were enjoying our stay, making small talk, and always smiling. This lets us know our reviews come from real guests like you. It was good value for the money. Good breakfast buffet, and great dinner options. In the lobby, when we were leaving, our three amigos performed and sang the classic Bahia performance as a farewell gesture. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Free WiFi access is available in this resort.

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