He even told us how much soap to put in the washing machine. Now the TV will not light all the way up. Always insist on Genuine Mitsubishi Replacement Parts, Lubricants, Chemicals and Accessories. I have experienced all the problems that are listed on this page. Marvin, in short, said there was nothing they could do. After-Hour technical phone support for CNC machines and robots. They are fraud! After explaining to the gentleman on the phone that I had someone that would fix it if he would just send the part, he was not willing to send unless I hauled the television to their repairman of choice. Excellant service and really nice people. ConsumerAffairs is not a government agency. They said this problem doesnt happen that often. Buy Your Extended Warranty from Us. Now, I'm really starting to worry. I hope someone alerts me to a recall soon. Part of our research was deciding whether to spend the money for the extended warranty or not. I expected much, much more from Mitsubishi. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. We provide quick and accurate problem resolution whether you use our online manuals, email, telephone, or on-site field service. I paid the TV off in the beginning of March; bad decision on my part. So I said, Okay, thats fine. So we had that done. At that time, I did not know what part so my husband told me to go to YouTube and see. I really wanted to watch football on my big screen. So now I called Mitsubishi and told them that when I called the service people, they told me its the ballast that had to be replaced. It took Mitsubishi approximately 3 weeks to answer my email, just to tell me that there is nothing they can do; after all, they don't even make this TV anymore! I called Mitsubishi about the white dots on my screen and the defective chips. They would gladly pay for the part, around $300, and wanted me to pay for the labor installation, $200. A link has directed you to this review. I paid $4,400 for the TV. Bad design. To all who read this, I would say: first, consider buying another brand when purchasing a TV, but if that is too late, I would not waste my money on replacement parts because they do not fix the problem! Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. It stays on for a few seconds and shuts itself off, and the lamp light starts flashing!
I purchased a Mitsubishi model WD-65733 on June 12, 2008. Your very expensive TV broke beyond repair in less than 4 years! Once again, I called Mitsubishi, and they sent another bulb. We purchased a 60" TV (model # wd60638).
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Our content is intended to be used for general information purposes only. We had a huge console projection TV for many, many years and never had issues with it. The warranty is for one year parts and labor with 30 days on the screen. I probably should have called about it. Now they want to charge me almost $600 just for the part and they will only send it to an authorized Mitsubishi repair specialists. I will never buy another Mitsubishi product ever again! Sunday 1-5 pm. The government should refuse to let Mitsubishi sell any products in the U.S. For a while, the TV worked fine. The support representative told me that they are aware of the situation that it was a defective chip. I purchased the TV in 2007, picture was great until a little white dot appeared. A few months ago, the white dots appeared. Now about a month ago, I notice that the TV had these little white dots, about 6 of them.
No way! Can you please investigate this for concerned citizens? When I called, they agreed that they would pay to repair it if I paid for the $225 part it needs. In March of 2009, after spending a lot of time researching televisions, we bought a 60" Mitsubishi television (WD60735) from RC Wiley in Henderson for our non-profit adult day care center in Henderson. I called and the TV repairman charged $100.00 to tell me that the e2p chip shot parts were no longer available. What does Mitsubishi intend to do about this? First, the lamp went out.
Please call our expert representatives at 800-332-2119 who will assist you with troubleshooting. We value your privacy. I guess we expected more from a corporation with a history of quality control and client satisfaction. I, too, have the white dot syndrome. Video Equipment-Installation, Service & Repair, Electronic Equipment & Supplies-Repair & Service, Computers & Computer Equipment-Service & Repair, Stereo, Audio & Video Equipment-Service & Repair. In December 2010, I had to replace my first bulb. 3 Year LCD TV Extended Warranty $79 I know I won't put you out of business by not ever purchasing anything with the name of Mitsubishi on it, but I will make sure to tell anyone and everyone who will listen that you didn't even try to make it better; there is no customer appreciation. It simply is an electronic defect within the units themselves. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. I'm getting a lot of white dots on the screen now after I paid so much for the TV. We work hard for our money and it's not right to have to keep paying for something that we spent that much money on. I got a Mitsubishi DLP TV about 3 years ago. If there is a lawsuit, I am in. Since I have owned this TV, I have had to replace the bulb or lamp 7 times. I am in Columbia, SC. I found that it's better to buy another TV than try to fix this one because of the repair price. I leased a 60 DLP Mitsubishi TV from Aarons. If you are buying a Mitsubishi TV based on their reputation and presumed quality, think again. So if you have a Mitsubishi Mirage, Lancer, ASX, Challenger, Outlander, Pajero or Triton our friendly staff looks forward to keeping your car running in excellent condition.
The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. To receive service you will need to call the dealer first. We are very happy! Be wary of being on hold for an extended period and moving through multiple menus. We paid over $2500 for this TV thinking it would last. We are retired and cannot afford to keep buying televisions, let alone expensive ones. Aside from eating bulbs (like most Mitsubishi TVs), the optical engine has failed. After the 3rd time, it worked for 2 days. I intend to take this further and seek legal action. I had no idea these TVs had such an ongoing problem. Then the next day, there was one more, and each day another one until my screen is practically filled with them. So, I went to recalls and found out that I am not the only one having that problem but a lot of people all over the states. I was told that I need to replace a part and I would not have to pay for the part but I would have to pay for the labor. Costco here I come! Once I replaced it, it blew again in 4 days. Powered by ChronoForms - ChronoEngine.com, 17-25 Heaths Road, Hoppers Crossing, VIC 3029. Our very last Mitsubishi purchase back in 2009 (3 1/2 years ago), and $3,500 later, we purchased the Mitsubishi 52" LT52149 from Paul's Big Screen in Rancho Cucamonga. I already paid $1,500 for the TV. They will rob you! Please don't buy Mitsubishi HDTV DLP televisions! No point in calling Aarons because I paid it off and they are no longer liable, ugh. The spots became worse and then today, I was watching TV, heard a loud pop and the TV clicked off. I bought this WD-Y577 DLP HDTV in 2008, and the bulb didn't make it a year. On Oct. 9, 2012, I called up Mitsubishi and talked to a representative. We are retired on a low fixed income and cannot afford to replace it. Now all I can see is spots; they are white and dark. Neither has the next one or the next one or the next or the next. 3Cs4X2BM|]zFKc5\/~g C(})2f'QxmI] I paid quite a bit of money for this TV and it should have lasted more than 5 years. We bought our Mitsubishi TV four years ago. Ever since I have had this TV, I have had nothing but problems, and Mitsubishi is not willing to go above and beyond for their customers.
If so, count me in. Regards, Mitsubishi Electric Visual Solutions America, Inc.".
At that time, I called Mitsubishi in 2010 to advise of problems. They said they will replace it if we pay for a new TV. Now, it's the white spots. Now I'm expected to shell out an additional $850 to $1,000 for a new one and that's if I want to install it myself. We bought a 57-in TV in '07 and was told it was maintenance free, that the bulb would last at least 10 years. It's two and half years old and I have been happy with it so far. Werribee Mitsubishi stocks every Mitsubishi spare part/s you will ever need for your vehicle. It just does not seem right that a big company like that won't, at the very least, offer a replacement of a like model or size for selling a defective set. I bought my Mitsubishi 60" HDTV in July 2008. Our FA Center provides support for Japanese manufacturers in the US with dependable service and support programs. Also, the color looks very washed out and the HD quality is not very good. Once you contact the dealer, to determine if they can resolve the issue or locate a service center, you will have to call back to have the service completed. I had to send it back to get it fixed three times. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It's 4 years old, one bulb a year. I have replaced the bulb twice and can hardly see my screen from the dots in three years that I have owned it. Terrible TV and horrible company - I bought a Mitsubishi DLP TV (WD 65737) on 7/15/2010. All Rights Reserved. There are thousands of us with the exact same issue. However, the bulb blew again 2 days after installing the bulb. No matter where you buy your TV, I have researched their other class action suit and would like to contact the attorney that handled their last. 5 Year warranties from $99 Now, I have the blinking green light of death, which means the board is bad.
He explained everything to us. When and if you call for any sort of help, you will be placed on hold, and then transferred to the Philippines. Our technicians are industry trained,, From Business: LCD, PLASMA, PROJECTION TV, STEREO & MICROWAVE REPAIRS AUTHORIZED SERVICE CENTER FOR MAJOR BRANDS & WARRANTY COMPANIES Also Non-Warranty & In-Home Service, I have gotten nothing but great service from TCS they have been doing computer serice work for me for eight year now and have always taken very, From Business: Projector Repair Nationwide USA Serving for over 30 years. We regret giving it away (and it's still working with no problems). Model 60737. Find an office near you. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. And according to the TV repair company, "It's off the charts to repair it". If there is any lawsuit against Mitsubishi for this unfair treatment, please count us in. All Rights Reserved. Now the white spots started appearing and cover the whole right side of the TV. I will never buy Mitsubishi TV anymore. I shrugged it off as a small enough glitch and I've just lived with it. (03) 9741 5300. How do I know I can trust these reviews about Mitsubishi? Not a good company at all and poorly made products to boot! We have just replaced our lamp for the 4th time. Model # WD-60C9 - We bought this as our Christmas gift 3 years ago.
Now, I have white dots showing up. I had to replace optical engine on 6/22/2011. Does anyone have a lawsuit started? Normal trading hours are continuing with additional safety measures put in place. If anyone else is interested, email me at ** so we can get it started. In November 2012, I started getting white dots on my screen.
Extended Warranties For LCD TV and Monitors. My lamp burned out one year after I had my TV. I replaced those. We ordered a new lamp and housing, installed it and reset the TV, and amazingly it worked! When I called repair service, I gave them the model # and they already knew the problem; it couldn't be fixed but came anyway? Texas Instruments makes these chips. I will never ever purchase a television or anything else from this rip off company. Then, I have experienced white dots on the screen. I'm very unsatisfied with customer service and ongoing expense with bulb lamp replacement is ridiculous. My brother was visiting from the UK and inquired about the TV last week. Unsubscribe easily. We received our 60" Mitsubishi TV from my dad as a gift. To make a long story a little less long, we've been exclusive Mitsubishi TV owners for at least 20 years. It was fixed for a while and then I started getting spots flashing here and there. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If there will be a class action lawsuit or if someone found a lawyer who will do one, please add me to the list. How is that free? It shut off by itself, maybe 10 to 12 times and reset itself. If I shut it off and let it sit for a while, it was okay. Even the service tech was not aware of the issue and informed me that it would cost $1,200 to repair. @o\_:=HQ#"}\ I have a 60" TV and have changed the bulb 2 times. I do not feel I am in anyway responsible for this. Please fine them, shut them down, or make them repair the faulty chip for free! My advice to anyone is never buy a TV from Mitsubishi. You may not need on-site service.
That happens to be the website and phone number I called originally to contact them. Throw it out. I will never buy from this company again. This profile has not been claimed by the company. So they now tell me that they will pay for the ballast and $75.00 of the labor and we will have to pay the rest of the labor, which is $150.00, and it has taken a month to get the part in. All other marks contained herein are the property of their respective owners. Well, I did and found out that I need a DLP chip. I hung up the phone. I just took the TV home and stored it in my back room as I could not afford that at that time. I also found an "I have a defective Mitsubishi TV" Facebook page with dissatisfied consumers such as myself. Now, at 2.5 years, we are starting to get the white dots on the screen. I find it very unfair that we spent so much money on something that didn't even last two years. You will speak to a very nice girl, basically reading a script. 17-25 Heaths Road, Hoppers Crossing, VIC 3029 I have the 60-inch Mitsubishi TV and it kept going out. Why can't they pay for the entire cost? Be careful, because you could end up with our experience. I called customer service. Two months later, the bulb had to be replaced. [an error occurred while processing this directive], Mitsubishi Main TV Service Site What I'm looking at is that it sure does.
I will keep you abreast of the results with mine. FAQ. This is such an inconvenience. Projector Repair Nationwide USA Ship Yours in Today! What a piece of **! We sure learned our lesson! You couldn`t find a better group of people to work. I told them I could buy another TV. I received a letter in the mail regarding a recent lawsuit for the lamp, so why was it so difficult for them to mail out information regarding the extended warranty!? Last week, the TV died (flashing green light that couldn't be reset). Sign up to receive our free weekly newsletter. They offered to give me a new chip and a new bulb, but I had to pay for the labor costs of $200. 735 series. I was going to look online for a local repair shop to send out a service tech. Monday - Friday: 8:30am - 6:00pmSaturday: 8:30am - 4:30pmSunday: 10:00am - 3:30pm, Monday - Friday: 7:30am - 5:30pm Saturday: Closed Sunday: Closed, Monday - Friday: 8:00am - 5:30pm Saturday: Closed Sunday: Closed, Please note that our trading hours may vary on public holidays, 2018 Werribee Mitsubishi | LMCT 10720 | Site designed by. Now there are so many dots we had to move the TV to the kids' game room and start watching a much smaller television in the media room. The repair service knew parts were not available but came anyway so they could make $100.00. We purchased a 73-inch DLP TV in 2008. I think Mitsubishi should replace defective parts and pay for the labor. I have also experienced the white dots on my 60" Mitsubishi WD 60735 television. 2011 LCD TV Buying Guide. At the same time I said that since I don't have to pay for the part, that there must be something wrong. I can't understand why this company didn't do a recall on these parts but yet still offer to pay $350 for a replacement chip that they know is defective and want consumers such as myself and many others to pay for labor. To receive warranty service, call 1-800-332-2119. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. So, I called Mitsubishi and that told me that I would have to pay for a technician to come out and diagnose the problem, which was going to cost $150.00. ]h5?I)h~/\HxGzo6$@=hPh?N"k\Di'mT Then we started seeing a white dot or two on the screen. Projector Repair Nationwide USA is your #1 Source for Projector Repairs, Parts and Replacement, From Business: Audio Indulgence is a Home Logic, LLC company serving the Mobile and Baldwin County, Alabama area since 2000. I think it is absolutely ridiculous. I have owned 2 other big screen TVs that lasted well over ten years. Any attorney interested can contact me via email, **@**.com. I've even cleaned the TV out every three months to make sure it was not getting closed with dirt and lint causing it to get hot. I have owned this WD-60738 60" television for not even two years now and have had nothing but problems with it. I came to find out that many people are having this problem, regardless of make/model. 71A8A#VQjoGZ$ I haven't called Mitsubishi yet, but from all the other complaints, I don't think I am going to get too far. Am I going to be another notch in Mutsubishi's gotcha belt? I have had to replace the bulb that cost me $140. Mitsubishi Genuine Parts, Accessories, Lubricants and Chemicals are specifically designed for Mitsubishi vehicles and also provide you with peace of mind as they are covered by our one year/ 20,000km nation-wide warranty. I have 3 tv from them and have had home service too. Copyright 2022 Consumers Unified LLC. Now it has about 100 and has about 200 or so little black dots as well. After doing some research online, I found out that Mitsubishi was putting defective chips in their light engines. Then I ran across this complaint page and, wow, did it open my eyes. I have read hundreds of complaints about this and other TVs like this. Customer Service asked us to try and reset the TV, which didn't work. Now we see all these complaints that other people were scammed too. I bought this 65" Mitsubishi TV (Model# WD-65733) back in November 2007 on Black Friday at Best Buy. Your customer service is horrible! I bought it in 2009, and changed the bulb this year. I was told by both Paul's and this particular TV service center that these LCD panels have been an issue, and that Mitsubishi will sometimes help out with the repair. This is asinine and I hope that a lawsuit is brought against them for their obviously defective television sets.
Went above and beyond to make sure i was taken care of .Thanks Guys . From Business: Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. I also bought the extended warranty. Our experienced and professional engineers provide you with superior on-site product and application support. I have a 60" TV model # WD60735. Please call us directly or simply order parts online by filling in the form and we'll contact you as soon as possible. Find answers to your questions about Mitsubishi Electric's. Good for me that they have a detailed note of my call to them in 2010 with no mention of an extended warranty. I purchased a 73" Mitsubishi DLP HDTV in 2008. We have always purchased the extended warranty. The TV cost $2200.00 and repairs $1000.00 to find out its junk, because Mitsubishi decided not to make parts anymore. Love the way this technician works. I can almost accept that from a much less expensive TV or off name. However, unsuspecting people buy these TV's while the problems continue and don't appear to be resolved. As I see it, this model and other models have had the same issue and Mitsubishi is not willing to help. I asked the representative "If this happens again, will this part be under warranty?" We haven't had a chance to get the tech out to fix it and we come home from a stressful day at work only to have the bulb blow as customer service explained. Unsubscribe at any time. All the TVs they sell are lemons! I just got off the phone with an very rude customer service supervisor named Marvin (badge number **) who basically informed me that I was out of luck as I should have searched the web back in 2010, and that Mitsubishi was not responsible for letting consumers know about the recall/warranty extension, even the service repair folks were not aware of the recall. Find answers to your questions about Mitsubishi Electric Automations products and services. Copyright 2022 Mitsubishi Electric Corporation. The following year, the remote control expired. This is the worst TV ever created. I have had two bulbs replace and after the second one that I've just replaced, I noticed that it has started getting white pen like dots on the screen. They sent me the attached e-mail: "Thank you for contacting Mitsubishi Electric Visual Solutions America Inc. We are pleased to be able to assist our customers via our website. At first, it was going to be a little over a $200 to get the part and have it put in. I didn't mind that, thinking it's simply just wear and tear. Were committed to providing global support with a focus on your regionalized needs. After doing research, I found out there are 1000s of people who all have the same problem and their TVs as well with the same problem. Is there no protection for people that are lied to when buying these items, no protection against fraud? We contacted Mitsubishi multiple times with zero customer service. He searched the web and found a site that mentioned the recall of the optical engine. Based on our research, Mitsubishi's quality led us to believe we didn't need to buy it. No in home service is provided for LCD TV. Then the dots kept multiplying. We are a full service custom audio and video. This would mean taking the TV 45 minutes away, drop it off and pick it up when done. In the Americas and around the world, we offer a suite of services including repair, sales, technical support, cloud-based machine backup, in-house and on-site training, and extended service agreements. I can turn the brightness up all the way up and it's still so dim I can hardly watch it. The TV (model # WD52628 dlp TV) is 6 yrs old and replaced lamp 3 times at the expense of $1000.00. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. We, too, have a huge, black, useless object sitting in our living room and we all have to pile up upstairs to watch TV until we can afford to buy another. Mitsubishi Service Phone: 1-800-Mitsubishi (1-800-726-7864). But don't get too excited; it only lasted for 2 weeks. So I said, "If you were aware of the problem, why didn't you do a recall of this product?" I found a Home Audio & video forum: Defective Mitsubishi DLP TV Owners Thread that was dated back to 2009. Not a year later, the bulb or lamp has blown again, so they replaced the bulb. ktgaLdtz`.)=hIo;mhWoMkwgpv'iGJ4p! We were considering buying another bulb, but after reading several comments I think it will be a waste of money. They would only send it to an authorized Mitsubishi specialist. After almost two years, the lamp has blown. We had to have a pretty large TV because my mother-in-law is almost completely blind and she can only see shadows, and on a smaller TV she cannot see anything! I'm lucky if I can see anything else. Mitsubishi's customer service said they would fix it for free (it's a chip issue) but we have to pay the labor. Unsubscribe easily. See reviews below to learn more or submit your own review. I have a 60-in. One night, after having the TV for 3 years, we heard a pop and the red lamplight came on. I contacted Mitsubishi Customer Support team to explain about what was going on with my television. All Rights Reserved. We have the WD65733, and after 2 years we replaced the bulb. ;pVns|7Ag=8FZC)V4G;BA4[21Ow?CCh9n'hzzL8d %X0E;M!`Mv418-%4~*tqE>J q2=9o% 4,o-QV.v>vzvo95nlivw'nFspZ?Z)j7> b T~G}NIMqNeD~({4k&IYGgX@>. After doing some research, this dot issue isn't anything new for this model TV. Nothing could be further from the truth. The salesman said that we'd have this TV for the rest of our lives. Get exceptional on-site service from our factory-trained professional service engineers. His exact words to me were "No, we fixed the problem with a new chip." Each time I had to pay over $125. Now after a little over two years, it started out at first as the screen dimming after it had been on a while. Well start sending you the news you need delivered straight to you. Other than that, they were no help. I purchased a Mitsubishi 60" DLP TV from Aaron's. I called the place we bought it from. So I called Mitsubishi, and all they could offer me was to pay for the replacement DLP chip and half the labor costs and I would have to pay for the other half of labor. 60" Mitsubishi TV - I loved my television. The answer to your problem might be a phone call away. Barely 3 1/2 years later, the LCD panel went out. We can get a newer and better television. Really? I tried to wipe it off and then discovered it was inside the TV. For more information about reviews on ConsumerAffairs.com please visit our Our Operational Assistance Representatives are available: Monday - Friday 9 am-8 pm Eastern Time, Saturday 9 am-5 pm. When I received the bulb, I replaced it. This is very disconcerting after thinking I would only have to change out the lamp, which according to salesperson, would only be about every 10 years. During the call, I was not advised of the extended warranty by the customer service rep nor was I advised to call them back after the diagnosis. We contacted Mitsubishi for their help to troubleshoot the problem, find a reputable repair service, and to see if they could help financially fix the situation. We purchased this TV because we thought they had a good reputation. www.dtvexpress.com. Needless to say, we had optical engine and MD module issues as diagnosed in 2010 by an authorized service repair company. Those items are working fine. They told us they would research the situation and get back to me. Now it comes on dim and stays that way. They are a great company fast and helped me in every way . Now, it's out of warranty, and it's getting white spots. I have the TV plugged in a surge protector with my surround sound and DirecTV box. Within the first year, spots begin to appear and the bulb went out.
Look for the Mitsubishi logo for your symbol of quality. IwgIc10hH`$@ A?#-m_3"-|;SMWu:L+oR,`{d^SsC{1tGzn+7 #{7[y-;?GL.zu(N^:'7,4pC3!Z=3Az]I Zrxixz$,6 Mitsubishi TV Parts Its location on this page may change next time you visit. If there are any class action lawsuits, please count me in. We value your privacy. Piece of **? Shame on you Mitsubishi, I expected much more out of you. Be the first one to find this review helpful.
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He even told us how much soap to
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