Offers modern facilities: * 55' Smart TV, Nespresso Coffee Machine, Laptop Safe, semi-formal Dining area, Work Desk, Rain Shower, Tub, Luxury bath amenities, bathrobe, and slippers. santa A/C superb. headache medicine. Reservations deparment, Buenas das a partir del 26 de marzo nuestro hotel estar abierto. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. A COLLECTION OF TAILORED ACTIVITIES

The service is outstanding. Location is excellent. Thanks! Service is not attentive - literally had to get up from breakfast and walk over to staff to ask them to come to us to take our orders and bring the bills on multiple occasions. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Ubicado en el corazn de la ciudad amurallada, oferciendo habitaciones de lujo, servicios y facilidades exclusivas, vea por qu el Hotel Charleston Santa Teresa es la opcin ideal para su visita a Cartagena. Guests loved walking around the neighborhood! They assisted with transportation service to and from the airport, decorating the room in advance before our arrival, setting up reservations at restaurants and tours. We asked her to show us online that that was the price of the ipad in Colombia. A couple other things they try and charge you for so the hotel makes extra money.

Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Please enter the dates of your stay and check what conditions apply to your preferred room. We had heard of these kinds of schemes happening in some countries where hotels or vendors make outrageous claims on money owed and then extort the payments by threatening to call the police who are in on the scheme. Yes, guests have access to a fitness center and yoga classes during their stay. The most helpful contributions are detailed and help others make better decisions. At Charleston Santa Teresa Cartagena guests can book snorkeling and scuba diving trips. 1) blue bird in the room we did not use - when we checked out I was told it was broken - the hotel wanted to charge me - they didnt - BUT - why place something in the, The hotel is beautiful, very located and the food and service were perfect. We were able to move our events to a new venues and a new hotel that we love. They came right to your room. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Monica at the concierge followed up with me through the day of arrival, she was so helpful! Historic Center, Plaza Santa Teresa change and they didnt come back to us until 9.30pm with a phone call quite a strange time to let us know we could move. 1568250,1550830,1559850,1561630,1565870,1565870|4,1565670,1563710|2,1563710,1565080,1542720,1550830|3,1561220,1566560,1548020|3,1567830|1,1553180,1568250|3,1561950,1557030,1563880,1557080, Charleston Santa Teresa Cartagena (Hotel), Cartagena de Indias (Colombia) Deals, Personal or sensitive info (e.g. Tv would not work, wifi was difficult (they forgot to even give me the password to start with). if the writer is claiming to be someone else). Staff was very accomodating. * Ive been dissapointed by pretentious boutique hotels and restaurants before, back to the basics the Santa Teresa is the best you can get. Hotels near Hotel Charleston Santa Teresa, InterContinental (IHG) Hotels in Cartagena, Hotels near Baluarte de San Francisco Javier, Hotels near Festival Internacional de Cine de Cartagena de Indias, Hotels near Ruta Turistica Cartagena y el realismo magico de Gabo.

Offers modern facilities: * 55' Smart TV, Nespresso Coffee Machine, Laptop Safe,Living room, Desk, Rain Shower, Luxury bath amenities, bathrobe, and slippers. This is our guests' favorite part of Cartagena de Indias, according to independent reviews. Hi please advise on the cost of the shuttle from and to the airport thank you.

Dont expect anything you order to be right the first time.

La Terraza: Closed from Mon, Jul 11, 2022 until Mon, Oct 31, 2022, Swimming pool #1: Closed from Mon, May 09, 2022 until Mon, Oct 31, 2022. This was absolutely crazy because even though we had not damaged the ipad we had offered to pay but were trying to get to a justifiable price. hotel The hotel is beautiful, very located and the food and service were perfect. Hol Enjoying the gastronomy of the world at La Terraza restaurant is like being at the gates of heaven to let yourself be captivated from there with the view of everything that Cartagena is; its historic domes; the towers that rise in the modern city, and the infinite line of the sea that combines in blue with the panoramic pool from the top of the cloister. Carrera 3 No 31-23, Centro, 130001 Cartagena de Indias, Colombia

ALL OF OUR LODGING AREAS HAVE BEEN RECENTLY RENOVATED. A little blue bird? It was a friend's 40th bday so we wanted to make it extra special. Felt like private sunset viewing. His experience and knowledge allow him to design high-level menus and mix the culinary tradition of Cartagena with international gastronomy to satisfy the most demanding tastes and the most exquisite palates. We had planned to get married at the Charleston in April of 2020, but we had to postpone our wedding twice due to covid. After their trip, guests tell us about their stay.

Terrible experience from check in.they forgot to provide or share info, had to keep coming back to front desk for even simple things. Everything is accessible through an app which they need to give you a code for, they did not set up a code for me. Read more about possible travel restrictions before you go. This hotel was highly-rated for its very comfy beds. Charleston Santa Teresa Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Centrally located to El Centro, Beautiful historic hotel in an unparalleled setting, great location, good food, hotel was very clean and the amenities were nice., espectacular view ,very well located ,great working staff. Ask about our travel plans and packages to experience the magic of visiting Cartagena. The inside decor is very pretty with plenty of fresh flowers throughout the premises. Friendly & helpful staff. All rights reserved. Which room amenities are available at Hotel Charleston Santa Teresa? Click here to read post guidelines. Promotional content will be removed. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself.

It has been a pleasure to have you in our Hotel. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We asked to. We've sent you an email so you can confirm your subscription. It was hard to sleep in. the staff makes all the difference theyre all great, location is perfect. There was a problem loading the reviews. Booking.com. Double-check your selected room for the maximum capacity. All cribs and extra beds are subject to availability. lovely facilities . Get the travel advice you need. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. All distances are measured in straight lines. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Located in the Republican Building, these spacious and sophisticated one-bedroom suites offer a comfortable bedroom, living room, and separate dining room with an impressive view over Plaza Santa Teresa, the iconic walls, the Caribbean Sea, and the modern city. Brides Beware!!!! lovely facilities . Pero necesitamos una habitacin con 2 camas ? SPECTACULAR rooftop pool and lounge. No soap in my room, front desk clerk ans even manager could not find soap for over an hour. The rooms are elegant and very comfortable. This property is a 13-minute walk from the beach. Buen da, gracias por escoger a Charleston Santa Teresa Cartagena como su opcin de alojamiento en la ciudad de Cartagena-Colombia; actualmente para la noche del 27 marzo 2022, tenemos disponibilidad en habitacin Superior Twin (dos camas). We are experts in experiences for those who know and enjoy the best things in life. We made the hotel aware of the purpose of our trip as well. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The bedroom in general very clear and comfy. That's how we know our reviews come from real guests who have stayed at the property. DISCOVER OUR SPECIAL OFFERS AND EXCLUSIVE BENEFITS. The staff speaks multiple languages, including English and Spanish. I paid and we got out of there as quickly as we could. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Additional sorting options might be available (by type of traveler, by score, etc). Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. When I asked her to repeat her justification for the $400 to me so that I could voice record it for our safety, she stormed off and said she had had enough and was calling the police. Ms Alvarez kept insisting that we pay $400 to replace it and wouldnt our return luggage, which was in storage as we wanted to eat lunch at the pool. Please dont include personal, political, ethical, or religious commentary. The Premium Balcony room has view to our central Yard.

We proposed paying for the replacement of that model which was offered at $50 online as it is from 2014, or pay for the screen repair (having found a place that does it for $75 locally) - no longer wanting to put up with Ms Alvarezs hostility. Needed to try and see doctor for a stomach issue called down they failed to share the list of medical places and phone numbers but made some wholly inappropriate remarks. Charleston Santa Teresa Cartagena takes special requests add in the next step! We flew in from NY, two couples, and 2 of us spoke a little Spanish and was able to get by throughout the city. Receive our warmest regards on behalf of the Hotel Charleston Santa Teresa. This is our third time at the Charleston, and everything is as good as it was years ago.

They offered us other spaces - none of which were on par with the space we had reserved originally - and at one point they even suggested that we move our wedding to a Friday or Sunday. CHARLESTON SANTA TERESA has designed a tailor-made program for guests to enjoy authentic Colombian cultural experiences during yourstay. Harry Sasson, renowned chef who came to Cartagena from the restaurant of his own name. went over and above on every detail. Breakfast at Harry's Cartagena, Glass of Champagne, Petit Fours, Spa Bonnus. The hotel is beautiful, the people are amazing, and so is the food. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We appreciate your rating and excellent comments. The hotel is beautiful and conveniently located inside la ciudad amurallada. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Fellow brides, save yourself the frustration and book the Sofitel!

Does Hotel Charleston Santa Teresa have airport transportation? Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. What are some of the property amenities at Hotel Charleston Santa Teresa? Booking.com does not accept responsibility or liability for any reviews or responses. best hotel and service in town, best food in the country, period. Construction was a constant (from same floor as us and above) so regardless of wifi working or not every day there was loud banging. Also great bed and sheets. We are happy to hear such positive comments like yours; thank you for sharing them so that more and new travelers can get to know us and choose us.

One note, we did get a balcony room that was pricier. To edit a review youve already submitted, contact our Customer Service team. Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant. Long story short: avoid at all cost. In the republican patio, where in other times the voices of girls and boys from the school vibrated and noodles were prepared for the city, today you can experience a factory of exquisite flavors in charge of one of the best chefs in Colombia. Tienen ? Claim your listing for free to respond to reviews, update your profile and much more. Located in the heart of Cartagena de Indias, this hotel has an excellent location score of 9.7. We are sorry that your experience has not been to your full satisfaction, we have a shampoo and conditioner product, our daily goal is to be able to provide the best experience to each of our guests, we will work to strengthen your observations, we look forward to your soon visit. We ended up moving our entire event just 4 months before our wedding.

The reservations manager Lina Flores was extremely helpful and facilitated changes we had to make. Spa facilities are available and Wi-Fi is free. USE SOMETHING ELSE INSTEAD!

Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. WiFi is available in all areas and is free of charge. Offers modern facilities: * 55' Smart TV, Nespresso Coffee Machine, Laptop Safe, Dining room set, Desk,Rain Shower, Luxury bath amenities, bathrobe, and slippers. I highly recommend for your place to stay. Chic rooms come with air conditioning, minibars, cable TV and full bathrooms with bathtubs, slippers, free toiletries and bathrobes. Thanks! I highly recommend for your place to stay. Gustavo one of the servers was particularly helpful and charming. This is the version of our website addressed to speakers of English in the United States. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. We are delighted to know that we exceeded your expectations and that you enjoyed our facilities and the warm hospitality that characterizes us. Your contribution should be yours. You're eligible for a Genius discount at Charleston Santa Teresa Cartagena! Spacious and well decorated room. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Dinner, The only way to leave a review is to first make a booking. Live an unfforgettable stay booking one of our exclusive Suites with VIP assistance and premium amenities. Booking not found double-check your booking number and PIN then try again. Breakfast I pre paid and you can have all your heart desires except for bacon which whole is a rediculous Charge. These cozy and traditional rooms, located in the Colonial Convent of the 17th Century and the Republican Building, with views over the courtyards, and halls, are beautifully decorated with modern facilities: * 55' Smart TV, Nespresso Coffee Machine, Laptop Safe, Rain Shower, Luxury bath amenities, bathrobe, and slippers. Exclusive, elegant, and spacious suites located on the top floor of the Republican Building, exalt its modern decoration and create a luxurious atmosphere in its living room and dining room, with historical architectural details on its balcony overlooking the Caribbean Sea and the modern city. The property will contact you after you book to provide instructions. Your current language is English (US), Carrera 3 No 31-23, Centro, 130001 Cartagena de Indias, Colombia, Located in the heart of Cartagena de Indias, this hotel has an excellent location score of 9.7. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. You can sort and/or filter them by time of year, review score, and more. The ipad (model A1395) was old and had various scratch marks from years of usage and a small crack in the bottom left corner of the screen about the size of a dime, otherwise it was fully functional. Regards, Good evening, Cocktail hour, Open for: Questions and answers should be property- or room-related. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Lock in a great price for Charleston Santa Teresa Cartagena rated 8.9 by recent guests! Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. It was a truly special place to spend out vacation. SPECTACULAR rooftop pool and lounge. Payment before arrival by bank transfer is required. Try again. Also, there's a rooftop swimming pool that has a beautiful view of the city around sunset. For us it was a real pleasure to have you in our hotel and we look forward to welcoming you back very soon. There's a pharmacy store 20 meters away for any of your last minute needs such as sunscreen or. We can only confirm this notion. espectacular view ,very well located ,great working staff. They actually spent an inordinate amount of effort trying to get us to accept another space - even the baluarte across the street which definitely could have accommodated the larger wedding - yet they focused on asking us to move because our event was clearly less of a priority than the bigger wedding they booked after us. * 55' Smart TV, Nespresso Coffee Machine, Laptop Safe. People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. Want a great night's sleep? Copyright 19962022 Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. + construction, moldy rooms & Bad service, I so wanted to give this place a good review as it IS a beautiful historic building with a gorgeous rooftop pool, however, I am appalled at the service (amongst many other reasons) which I will describe below. Good morning Mr. Jared Hoping that you are well, we were checking with the hotel's operational area, and a courtesy was given which was a trilogy of desserts accompanied by an anniversary note. It was constantly roulette on if we could do a business zoom call, or if it would cut in the middle. We can have 3 people in a room, based on availability in our Category Superior Twin which has 2 queen size beds or category premier deluxe ahead with a single additional bed, but we charge extra cost for the third person. I. will 100% come back to this hotel, but would get a cheaper room with no balcony, didn't see the point of the cost.

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