Bluewater Grill (lunch and dinner, offering the very best fine cuts and seafood specialities). Making requests through an app was the best thing they couldve done. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Dreams Sapphire Resort & Spa that suits you best. Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Air-conditioned theatre. Buffet was ok and the sit-down restaurants were good to very good.

Its a line and wait for everything, so at least they can make sure the food is good. Preferred Club Junior Suite Beach Front Swim Out have direct swim-out access to a semi-private pool, beachfront views, and preferred club benefits, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (up to 12 years). Crococun Zoo is the closest landmark to Dreams Sapphire Resort & Spa. Rooms have stunning ocean views and premier rooms feature an extra-spacious private terrace with whirlpool and Club privileges. Rest assured; we will notify you as soon as we know if your holiday has been affected by email. Ping-pong.

Great service by all. Water aerobics. You can also log into Manage my booking to find the details there. I expected so much more from the breakfast and be careful with the omelets. 5 bars: Moments (lobby bar), Splash (swim-up bar in the main pool), The Reef (Preferred Club, adults-only, pool bar), The Sandbar (beach bar), and Scores (sports bar, adults-only after 9pm). There are also several excursions that will take you to Xcaret, an eco-park that offers theater shows and a selection of activities, such as ziplining. We really felt like they cared about our experience and didn't try to up-sell or take us for a ride. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. Or dive right in to our 2021 holiday offers. There are standout facilities for adults and kids alike; the Dreams Spa by Pevonia offers seven treatment rooms, a hydrotherapy circuit with sauna, steam room, showers, Jacuzzi, dynamic pool and an outdoor relaxation area. We really felt like they cared about our experience and didn't try to up-sell or take us for a ride. ChrisBreezy3, Jul 28, 2022 Board games. cancun riviera dreams resort spa mexico inclusive club pool resorts plunge hotels rates preferred swim maya hotel suite suites deluxe The Chichen Itza tour is popular among guests at the Now Sapphire Riviera Cancun Resort And Spa, as it allows visitors to explore a site that once was the center of the Mayan pilgrimage. The beach was filled with seaweed and ocean was murky. Dont worry if youve missed a payment or just need a little more time to pay; we have options available to help you. Lots of pools and good food to choose from. morelos puerto megaviajes destinia urraza The Your Moments Wedding Package is a basic choice that provides couples with a wedding coordinator, a simple ceremony, floral arrangements, a wedding cake, a sparkling wine toast, and a discount on spa treatments.

Please visit this page to keep up to date with the Governments travel advice on returning to the UK, and to register for email alerts. years of age may be subject to additional costs. Getting your Preference of beverage in snap of a finger (I couldnt believe have Diligent and fast those guys were moving) I believe they will be managers one day.

Terms and Conditions apply). We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until were able to ring you back.

Send us an email and we'll get back to you as soon as possible. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars. The easiest way to contact us while you are away is via WhatsApp. We'll be in touch by email letting you know how to register to change your holiday plans. I cannot put enough emphasis on this since the beach was inaccessible. Concierge services and 24-hour front desk. resorts Bluewater Grill serves up grilled favorites, Cibu offers delicious Mediterranean Cuisine, Coco Cafe serves premium coffee and deli treats, Frescos menu has a mouth-watering selection of Mexican dishes, Lemongrass offers Asian cuisine, Market Cafe serves an international buffet, and Paramour specializes in authentic French Fare. Its built in stunning Mayan architectural style, fitting in well with the dazzling tropical location. Buffet restaurant is very good, tepenyaki and bbq grill live cooking just one of the things on offer. $242 per night (Latest starting price for this hotel).

The main pool is nice and warm, but you HAVE to get there before 9am for seats. By continuing to browse the site you are agreeing to our use of cookies. Good holiday for familys Osiris Mika Tania Karly Omar and javi are the best entertainment they keep you entertained for the whole day with bunch of activities, they are all so kind and speak good English. Coming into the hotel, we were greeted and given a nice clean towel to wipe our face and hands. But ATOL protection does not apply to all holiday and travel services listed on this website.

The resort is beautiful, a massive pool at the center of the property, and the rooms are just a short walk away. From taking your order, to entertaining, to even small talks about Mexico and the resort. We had our wedding here in July of 2022, planning a destination wedding from a different country is no easy task, but the wedding staff at the resort (Carmen, Denise) made it easy for us with excellent communication, and timely responses. Yes, Dreams Sapphire Resort & Spa has a pool onsite. For more information and contact details please check out our Special Assistance page. Boutique stores including souvenirs and newspapers. Preferred Club Family Junior Suite Tropical View are 2 adjoining Preferred Club Junior Suites, with 1 king-size bed and 2 double beds, sleeping maximum 4 adults and 2 children (up to 12 years). The Now Sapphire Riviera Cancun Resort And Spa has several beach and pool volleyball courts that can be used by all guests during the day, as well as soccer, basketball, and water polo equipment that can be rented. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. For travel before 10 October 2020, please search for 8 or 15 night holidays starting on a Saturday. avar879 You can call our team on 0344 472 9499 who can look at options for you. Search for Dreams Sapphire Resort & Spa discounts in Puerto Morelos with KAYAK. Our travel experts are on hand to help you book your next holiday. Kids get treated nicely here, names are remembered and staff engage with them. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Is my holiday still going ahead as planned? 2 oversized pools, including a Preferred Club adults-only pool, and a children's wading pool. Rothley, United Kingdom, Jul 25, 2022 But if you need more help, just give us a call on 0344 472 9646. If youre unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. Preferred Club room types include the following benefits: 6 reservation-free restaurants (1 buffet and 5 gourmet la carte): Market Cafe (breakfast, lunch and dinner; International buffet). Staff members are nice and helpful. Laundry service*. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Rooms are average in my view, well equipped but the style is bit colonial. Tennis. Your next holiday is only a click away - our website has thousands of options ready to book. That means that you can always find a great deal for Dreams Sapphire Resort & Spa. Live nightly entertainment. Depending on when you are due to travel, your holiday may be affected and well email you to let you know as least 21 days before travel. Lemongrass (dinner, Asian cuisine including Teppanyaki). Preferred Club Junior Suite Ocean Front are as above but facing the Caribbean Sea and include a whirlpool tub on the balcony, sleeping maximum3 adults and 1 child or 2 adults and 2 children (up to 12 years). Dreams Spa by Pevonia* with 2 whirlpools, sauna, steam room and on-site Mexican Temazcal steam bath which can be used complimentary when you book any body treatments*, massage* and facials*. Open from 9:00 am to 10:00 pm every day, each of these clubs offers a variety of activities, including arts and crafts, video games, movie nights on the beach, board games, ping pong, pool, foosball, and air hockey. Our wedding was at the Vista Del Mar location and it was so beautiful, it far exceeded our expectations. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you enjoy archaeology, make sure to book a trip to Tulum, a scenic collection of ruins that is located directly next to the Caribbean Sea.

If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. The buffet and Mexican restaurants can be sweltering hot. We really can't say enough about the staff at this resort, they were total professionals. For the latest information on Covid-19 you can check our FAQs here.. Yes, Dreams Sapphire Resort & Spa offers free Wi-Fi. We are excited to return. Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. Bear in mind you may have to wait longer than expected. If you choose to take a local taxi instead, you will be paying between 850 to 1,200 MXN (approximately 45 to 65 USD).

The Foreign, Commonwealth and Development Office and National Travel Health Network and Centre have up to date advice on staying safe and healthy abroad. We continue to review this and working to open up these options to more customers. Nestling along a fabulous beachfront, this spectacular low-rise resort is ideal for couples or families looking for an Unlimited-Luxury, All Inclusive holiday in the Caribbean. We will help everyone that wants to move their holiday. From the day we arrived my family and I met them and they were absolutely diligent., First and foremost I would like to thanks Dreams Sapphire resort and spa for showing me and my family a wonderful time during our stay. Airport (CUN). Food is lackluster from the 4 restaurants & buffet. If you wish to remain logged in, please click "Stay Active". Pool side- Dreams Sapphire Resort & Spa is 25.4 miles from Cozumel. Rooms and facilities vary between hotels so please check at the time of booking. Please note: child ages at this property are up to and including 12 years. Modern rooms with sophisticated, tropical-inspired decor are airy, spacious, and chic. They clean everyday or you can skip a day, but who wants to do that while on vacation?! Beach volleyball and beach football. coreyrG8064EY, Jul 28, 2022 However, those two men were extremely impressive. Water sports including kayaking, catamaran, snorkelling*, as well as water volleyball and water polo. Unlimited Connectivity. Cancellation/prepayment policies vary by room type and provider. I expected so much more from the breakfast and be careful with the omelets. And whilst you're there, time flies for the kids at the Explorer's Club with board games and video games to keep them busy, sandcastle contests and arts and crafts. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Dreams, Now and Sunscape Resorts & Spas. Guests are responsible for cost of transportation to and from the resort. Mardo even had my daughter smiling and laughing and shes only 7 months.

Deluxe Junior Suite Tropical View Rooms have a bath tub with integrated shower, sleeping maximum 3 adults and 1 child (up to 12 years) or 2 adults and 2 children (up to 12 years). If you are in the USA or Canada pleaseemail:USAreps@virginholidays.com. Thank you so much for everything guys at the world cafe During their stay at Now Sapphire Riviera Cancun, guests can relax by the pools, utilize the lounging areas on the soft white-sand beach, take part in a traditional Temazcal ceremony, kayak, go snorkeling or deep sea diving, use the golf courses, and explore the Riviera Maya. Fitness centre with yoga room. The preferred club provided a nice air conditioned location for our family to congregate. Service is very good too, dedicated pool side staff getting drinks for only a row of sun loungers so they arent over stretched.

Staff members are nice and helpful. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. Some of the cooks will cross contaminate items that you may be allergic to. Most importantly, I would like to give a special thank you to MARDO,Eduardo, Hilario, Jermias. Jorge and Johan has to be two of Dreams sapphire most impressive employees. This year there is a terrible seaweed problem all up and down the coast making the beaches undesirable. The food was over cooked and they place 11 people at a table that should be for 8 max. Making requests through an app was the best thing they couldve done. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. f you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via. This stay includes Wi-Fi, Breakfast, and Parking for free, Super Manzana 11, Manzana 9, Lote 10, 77580 Puerto Morelos, Quintana Roo, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities. Euro-bungee. Well worth a visit, we changed from Moon Palace at the last minute due to the concerns about that place and wholly glad we did.

First and foremost I would like to thanks Dreams Sapphire resort and spa for showing me and my family a wonderful time during our stay. Masks remain mandatory though a lot of people choose to ignore this (mostly Americans it. 24-hour room service. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. I guess we have to get used to this post Covid. Do check before you book and regularly before you travel for updates as the advice can change. All with air-conditioning, sofa, ceiling fan, balcony/patio, cable TV, telephone, complimentary WiFi, clock radio, safe, mini-bar replenished every day with bottled water, juice and beer, 24-hour room service, coffee and tea maker, bathroom with tub and shower, marble floors, complimentary toiletries, bathrobes and slippers, hairdryer and iron and board. Yes, Dreams Sapphire Resort & Spa offers free parking. Delicious food every night, and the drinks were well made also. Coming into the hotel, we were greeted and given a nice clean towel to wipe our face and hands. We will try to respond to your email within 24 hours. For additional amenities, select the Now to Eternity Wedding Package, which also includes a photo package, cocktail hour, private dinner reception, makeup and hairstyling for the bride, and breakfast in bed for the morning after the wedding. Aberdeen, United Kingdom, Jul 26, 2022 Easy and very simple to navigate. Arriving at the Dreams Sapphire was a real Dreams Sapphire Resort & Spa is located at Super Manzana 11, Manzana 9, Lote 10, 2.2 miles from the center of Puerto Morelos. The pool and grounds are beautiful with attention to small details that make the difference. Now Sapphire Riviera is an upscale all-inclusive beachfront resort offering a luxury experience in dreamy Cancun, Mexico. With normal traffic and weather conditions, the drive will take between 20 to 25m. This stay has listed several different cleanliness practices. All activities and entertainment above unless otherwise stated. Dreams Sapphire Resort & Spa is 10.9 miles from Cancun. Big screen with films on the beach. The Divine Wedding Package provides a romantic dinner on the beach for the couple, an edited video of the ceremony, live music during the ceremony and reception, and decorations for the entire wedding. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to the ATOL website at www.caa.co.uk. Refer to Terms of Use for full details. The bad things are that the seaweed at the beach is quite a lot and smells the food could be a better choice but over all good holiday for sea, Good holiday for familys Osiris Mika Tania Karly Omar and javi are the best entertainment they keep you entertained for the whole day with bunch of activities, they are all so kind and speak good English. There must be 1 adult per child under two years of age travelling, please adjust your passenger number, To book online please select a maximum of 9 passengers, to book 10 adults or more please call 0344 557 3978. Give us a call to speak to our travel experts.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. Keep an eye on your email for the latest special offers from us. Drivers between 21 and 24 Preferred Club Master Suite Ocean Front have a separate living room, a large balcony with ocean views, and preferred club benefits, with 1 king-size bed and sofa bed, sleeping maximum 2 adults and 1 child (up to 12 years). Pool and beach waiter service, daily maid service. No useable beach means EVERYONE is at the pool and there are simply not enough seats or shade for everyone. Log in to Manage my booking where you can message us about your options or you can give us a call. Thank you Jorge and Johan, We had our wedding here in July of 2022, planning a destination wedding from a different country is no easy task, but the wedding staff at the resort (Carmen, Denise) made it easy for us with excellent communication, and timely responses.

please. Quality of drinks is also better (freshly squeezed orange juice) vs concentrate in the buffet, better coffee etc. To finalise the amendment, one of our customer advisors will phone you. Suites include a private balcony, spacious bathroom and shower, luxury bath amenities, 24-hour room service, complimentary mini-bar, unlimited wifi, a flat screen television, alarm clock with iPod docking station, air-conditioning, ceiling fan, coffee and tea maker, marble floors, sofa, and a hair-dryer. From the day we arrived my family and I met them and they were absolutely diligent. We are operating a limited flying programme to Barbados while we work towards resuming normal operation. Themed nights. Beautiful grounds on the resort for some really nice photos! Food can be delivered to guest accommodation. Pool Side-Jorge and Johan, I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions, I am currently on holiday and I need to speak to someone. Rooms are nice minus the small clogging issues with the toilet and shower. Airport (CUN) - 25.1 km / 15.6 mi Cozumel Intl. All waiters at the World cafe. Rooms are pet friendly. If you will be arriving at Cancun International Airport, the best way to go to the Now Sapphire Riviera Cancun Resort And Spa is to either take a taxi or rent a car.

Masks remain mandatory though a lot of people choose to ignore this (mostly Americans it seems!) Joy. If we havent notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Turtle release programme (seasonal). Yes, Dreams Sapphire Resort & Spa is a pet-friendly hotel. The staff was always attentive and responsive.

I would highly recommend to anyone looking for an all inclusive Riviera Maya Family Resort in this price range. In order to search a different quantity of adults or to add children, They are very kind, friendly and helpful. Explorer's Club for kids (3-12-year-olds) open 9:00am10:00pm inclusive of lunch and dinner, with a new splash park and toddler pool, and activity schedule. Your holiday is protected many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Barefoot drill right next to the pool cooks up fresh burgers and hot dogs and nachos from midday to 5pm which is ample time, never any queues. But we were there during a very hot week. Outside the resort are some of the Yucatan Peninsulas greatest attractions including Mayan cultural sights such as Chichen Itza, Tulum and Coba and theme parks like Xcaret and Xel-Ha. Copyright Virgin Holidays Limited. Family Junior Suite Tropical View are made up of 2 adjoining Junior Suite Tropical View, with 1 king-size bed and 2 double beds, sleeping maximum 4 adults and 2 children (up to 12 years). The two gentlemen were in charge of Assisting travelers at the pool side and let me tell you thats no easy task. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Rooms are exceptionally spacious and have balconies or a terrace which overlook the tropical gardens or ocean. Entertainment is great too, lots to do and enjoy. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Sapphire Resort & Spa. The complex is securely gated and has security posted around the site which is great as it feel safe and secure. All rights reserved.

I thought the hibachi restaurant was going to be amazing, but nope. That was the best part of the trip. If anything, do a photography session!

Search for the cheapest hotel deal for Dreams Sapphire Resort & Spa in Puerto Morelos. Guests have access to complimentary unlimited top-shelf spirits at any of the onsite bars and lounges. The following staff went Above and Beyond TRAVEL AWARE STAYING SAFE AND HEALTHY ABROAD Please choose an option below. Easy and very simple to navigate. Many different travel sites will offer discounts or deals at different times for rooms at Dreams Sapphire Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. All such material may not be copied, duplicated, or used without express written consent of each owner. Fresco (dinner, an authentic Mexican experience), Coco Caf and Barefoot Grill (casual grilled favourites served poolside during lunch). Preferred Club Junior Suite Tropical View have preferred club benefits, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children (up to 12 years). U9941SJcynthiab. Currency exchange, car rentals*, on-site Travel Agency* and medical facilities*. Hotel operates a no-wristband policy. The preferred airport for Dreams Sapphire Resort & Spa - All Inclusive is Cancun Intl. We had some mosquito problems in our room. The complex is securely gated and has security posted around the site which is great as it feel safe and secure. Jul 29, 2022 Dreams Sapphire Resort & Spa - All Inclusive, Super Manzana 11, Manzana 9, Lote 10, , Puerto Morelos, QROO, Mexico. Lovely views of you get a seafront room which I would advise, the swim up rooms are worth it if you have small children as they can play in the water whilst your in the room. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Content and images on this site may be the copyrighted property of others. Download the hotels Unlimited Connectivity App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visitwww.gov.uk/travelawareand follow@FCDOtravelGovUKandfacebook.com/fcdotravel. 488 suites on 3 floors in 14 buildings with no lifts. All Inclusive of: Unlimited-Luxury includesall meals, snacks and drinks, including premium domestic and International premium brand liquors and wines and mini-bar stocked daily with water, soft drinks and beer. To get the conversation started, click the link and type "hello . Family waterpark with waterslides. It may be a little pricey but its worth it! Food is lackluster from the 4 restaurants & buffet. Joy. Registered office: The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF. We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Atlantic Holidays website. You will be automatically logged out in two minutes. All waiters at the World cafe. Special activities for kids can be arranged. Gorgeous location and friendly staff. Its vibrant tropical setting right on a white-sand beach with sparkling turquoise waters, combined with its high-end facilities, make it the perfect place for a couples getaway, a family vacation, or a destination wedding.

Yoga. Babysitting service*. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Preferred Club Master Suite Beach Front Swim Out are as above, but on the ground floor with direct access to a semi-private swim-out pool, and beachfront views. Scuba diving* with lessons in the pool, and deep sea fishing*. KAYAK scours the web for all room deals available at Dreams Sapphire Resort & Spa in Puerto Morelos and lets you compare them to find the best rate for your stay. Complimentary WiFi access throughout. Thanks, Abigail! Really wish the restaurants were air conditioned, we were uncomfortably at dinner. More information is availablehere. Keep informed of current travel health news by visitingwww.travelhealthpro.org.uk If youre interested in seeing more of the regions natural scenery and stretching your legs, you can also take a bike tour of the area. SJ_2017_S (Dinner only. Grab a bite to eat at one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. This can be arranged whilst rebooking or afterwards in Manage my booking. If you are in the USA or Canada pleaseemail: Foreign, Commonwealth and Development Office (FCDO), Personalised check-in and checkout with concierge service, Access to private lounge and adults-only pool, featuring Bali beds, Upgraded mini-bar service and room service menu, Daily continental breakfast, afternoon hot and cold hors doeuvres, exquisite desserts and fine liquors in private lounge, Complimentary newspaper in suite daily (English and Spanish), Complimentary computer access in private lounge. Some of the cooks will cross contaminate items that you may be allergic to.. Airport (CZM) - 71.4 km / 44.3 mi. I guess the end of June isnt a good time of year if you want clearer water. Big screen movies on the beach. In the meantime check out our FAQs to see if this can help answer any immediate questions. Puerto Morelos Beach - 0.3 km / 0.2 mi Petempich Bay - 2 km / 1.2 mi Crococun Zoo - 2.7 km / 1.7 mi Ojo de Agua Beach - 3.6 km / 2.2 mi Puerto Morelos Town Square - 4.6 km / 2.8 mi San Jose Catholic Parish - 4.6 km / 2.8 mi Puerto Morelos Reef - 4.6 km / 2.9 mi Artisans Market - 4.6 km / 2.9 mi Sanctuary of Hope and Time Capsule - 7.9 km / 4.9 mi Dr. Alfredo Barrera Marin Botanical Garden - 8.3 km / 5.1 mi Costa Occidental de Isla Mujeres National Park - 15.3 km / 9.5 mi Xoximilco - 16.6 km / 10.3 mi El Rey Polo Country Club - 18.5 km / 11.5 mi El Manglar Golf Course - 19 km / 11.8 mi Cancun Country Club - 19.1 km / 11.9 mi, The nearest airports are:Cancun Intl.

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