Most orders ship out that same day or the next unless you order items that our personalized with embroidery please allow 2-3 days to ship out. I think that is pretty common with shipping companies none of them are perfect but do try their best as well. Looking forward to hearing back from you. We are located at 313 W 12800 S, Suite 310, Draper, UT 84020. There was no money taken out or exchange of money from Sparkle In Pink. We process and ship all orders Monday through Friday in the order in which they are received. They strive to give you the best customer service and shopping experience! Customer Reviews are not used in the calculation of BBB Rating, of those, 6 complaints were closed in last 12 months. We do not cover the return shipping if the reason for the return was due to customer error, however, if we were at fault for whatever reason, we always cover all expenses associated with correcting the mistake. Sparkle In Pinkis committed to protecting your privacy. We are always searching for new ideas and keeping our eye on the latest trends so we can offer you the latest fashions at wholesale pricing. 313 W 12800 S, Suite 308, Draper, UT 84020. If your need your order rushed please choose the rush order and add that to your cart. She would get asked all the time from friends, family, even strangers where she got everything from, so she decided to open her own store and find a manufacture that could mass produce her designs so she could sell them at an affordable price. This allows you to pay for your order over time, but still enjoy the clothes now! When I reached out to Sparkle In Pink to explain that the lost package was not something that I found acceptable; they told me its the holidays and that I should have expected that. Do Not Sell or Share My Personal Information. All I got was sorry but if you order again will rush ship to you. Complaint: 16409473I am rejecting this response because: Refunding $13 worth of $27 shipping during Christmas time for a package of 14 items that arrived 2 weeks late is not a sufficient rectification gesture. RE-PLAY Made in USA 3pk - 12 oz.

The return policy is really non existent. Stackable Bowls in Purple, Aqua & Bright Pink | Made from Heavyweight Recycled Milk Jugs | Virtually Indestructible | BPA Free | Dishwasher & Microwave Safe | Sparkle, FREE Shipping on orders over $25 shipped by Amazon. Its been nearly a month of attempts. I ask to speak to a manger was told everything would be forward and she would be with me shortly she wasnt in her office. All Sparkle In Pink products are for use at your own risk. We are not responsible for any lost or stolen packages. I was livid and they profusely apologized but left me with sorry nothing I can do. We advise our customers to never leave a young child unsupervised while using our products. We take great care of our customers. Once the order has been shipped please allow 2-7 days shipping time. All credit card transactions are final and can only be reversed once Sparkle In Pink has issued a return reference number (RRN) in accordance with the Sparkle In Pink Return Policy. Thank you again, we reallyappreciateyourbusiness! Thank you so much for your order! All items purchased "On Clearance" are not eligible for returns and are considered Final Sales. That was not the case. Finally, the return policy does not clearly state the customer pays return shipping or that ALL items are charged a 20% return stocking fee.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. IF A PACKAGE IS RETURNED TO US DUE TO AN INCORRECT OR INCOMPLETE ADDRESS, IS MARKED "UNCLAIMED" OR RETURN TO SENDER, OR HAS BEEN DEEMED UNDELIVERABLE FOR ANY REASON BY THE CARRIER, WE WILL NOTIFY YOU BY EMAIL. BBB Business Profiles may not be reproduced for sales or promotional purposes. We advise our customers to never leave a young child unsupervised while using our products. You do not need a PayPal account to check out with PayPal. My order did not go through but took my money out of my account anyway. I even attempted to get in touch with them via social media. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. If you were to file a claim with any other company it generally is thirty days to file a claim. I need a refund. I did not receive anything else aside from the damaged pajamas. During holidays and weekends please allow 3 -5 business day for your order to be fulfilled. Our promise to you:We will always carry the lowest prices and the trendiest products around. Once we receive the package back from the carrier, our option is to either reship the package or refund the subtotal of your order minus the RTS (return to sender) fee. Sign up to get the latest on sale, new releases and more. Sparkle In Pink Is Committed To Making Its Website Accessible For All Users And Will Continue To Take All Steps Necessary To Ensure Compliance With Applicable Laws. If you have any further problems, I would contact your bank, as we never have taken any money on this transaction. headband Price and other details may vary based on product size and color. How can you not have a hold on your items for a few minutes to allow the customer to pay. Do Not Sell or Share My Personal Information. I paid for standard delivery which was 16.99 for ten days. They started in Quynn's unfinished basement, and are now in a 100,000 sq ft warehouse and busting at the seams! Just choose the "Local Pickup" option when checking out. Let us know what you'd like to do and we will get you taken care of. The company never answers the phone, I have my phone log to document this.

Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. You should check the Privacy Policy frequently for changes. No one emailed me back about my concerns. This package had been scanned with no known location after arriving near me and leaving twice. Upon calling the company again, they cannot find any trace of the package; the USPS cannot find it either. Sign up to get the latest on sale, new releases and more. Sparkle In Pink Is Committed To Making Its Website Accessible For All Users And Will Continue To Take All Steps Necessary To Ensure Compliance With Applicable Laws. I want refunded at this point and a return label to send them their damaged item back. This is a once in a lifetime sale and have stated very clearly once inventory is gone it is gone.

Therefore, if the carrier is slower than usual you could very easily not receive your item before the return window closes. We get to make little girls all around the world feel like princess's and make them feel beautiful for any occasion! Although that was after when I needed it, I figured I would just wait. I posted about it on the blog I run asking if anyone else had a means to get in touch with them. Our products contain small components and could potentially become a choking hazard. It is 12/29 and the package has not arrived and is no where near me and no one knows whats happening with it. "We are sorry you had a poor experience with our business. I received the package ripped open. pinklion miramar florida she Here is a copy of the failed transaction, due to an incorrect zip code. Now, how is it that our prices are so low? Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates. Your systems in place are lackluster and checking out is primitive. Sign up to get the latest on sale, new releases and more. Sparkle In Pink Is Committed To Making Its Website Accessible For All Users And Will Continue To Take All Steps Necessary To Ensure Compliance With Applicable Laws. Your package took eleven days to deliver just a day outside the time frame of what we state to our customers. You will never have to search all over for cute boutique clothing and accessories or spend a ridiculous amount of money on them ever again.Sincerely,The SIP Team. International Association of Better Business Bureaus. Priority mail takes between 2-3 business days for delivery and USPS First Class or Parcel Post app 3-7 business days. We are not responsible for any lost or stolen packages. At this point I just want my refund of $260. Everyone is so passionate about Sparkle In Pink and all of it's potential. They shipped on July 31st and have not received them! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Sparkle In Pink ships daily, we make it our goal to get you your merchandise out as soon as possible. I agree that you guys were kind although I dont think it was helpful, but I think consumers should understand your true policy of what to expect regarding shipping if an issue arises. Once the package leaves our warehouse it usually takes 7-10 days to receive as stated on our website. We do not charge a restocking fee unless items have been worn, damaged or did not follow the steps correctly to file a return. If you have any questions or concerns about shipping please feel free to contact us at 1-866-328-9752. Once your order has been shipped you will get an email sent to you with a tracking number from paypal. We do ship international but our shopping cart is not set up to charge for international shipping. The insurance company that was willing to worK with me and refund for the lost package sent me an email denying my claim immediately followed by an explanation that they would not pay out until the package had not been scanned by **** for a minimum of 7 days. Thank you so much! Please allow items that are personalized and/or embroideredan additional 2-3 business days to ship out. This sale was so popular, as items are marked below cost, we are trying to clear inventory due to our companymoving locations for more space. They had no idea what was going on with the package according to the **** own staff. Most customers receive their order within 5-10 business days of ordering. Unable to process a payment for $45.42 USD using a Mastercard ending in ****.1:46 PMThe zip code you supplied failed validation.Authorization Key***************************MessageThe zip code you supplied failed validation.Amount$45.42Gatewayshopify_paymentsStatusfailureTypesaleCreatedJul 20, 2021, 1:46 PMInformation from the gatewayErrorCharge***************************Codeincorrect_zipMessageThe zip code you supplied failed validation.Paramaddress_zipTypecard_errorError codeincorrect_zip. They all love what they do and are looking to continue to grow and build Sparkle In Pink, the sky is the limit! Sparkle In Pink does not hold your items until the e check clears so if you order and your transaction does not clear before we are out of stock on the item you purchased you will be issued a refund for these items. It will give you the option to use your PayPal account or not while your checking out. ipod reverb

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