Booked online and was charged for a premium suite but was given a handicap room instead. language, whether its just a rating or contains comments as well, etc.). Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Guests must check-in during office hours which are generally 11 a.m. to 7 p.m. Check-in time is 3pm. We are committed to the health and safety of our guests and follow cleaning processes and policies like Triple Checked Clean to ensure the cleanliness of each of our rooms. Thank you, you have successfully subscribed to our newsletter! In addition to our in-room cleaning procedures, we have a triple check policy for each room that is cleaned at InTown Suites. On TOP of all of that they have had renovations going on on the outside of the property thus inconveniencing you from being able to use stairways closet to your room and paint everywhere. Booking not found double-check your booking number and PIN then try again. Thank you for understanding. Yes! Plus, our easy-to-use system is mobile-friendly. When traveling to another state be aware of what their restrictions and mandated rules for visitors are. We value your privacy. Washing your hands thoroughly with soap and water throughout the day is a huge help in stopping the spread of germs or viruses. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Take advantage of our everyday services and amenities. All distances are measured in straight lines. See the property manager for details.

If youre looking to keep your budget in check, keep to a health and wellness plan, or simply enjoy the comforts of a home-cooked meal, youll love the dining facilities in your InTown Suite. Our extended-stay properties operate more like apartments than traditional hotels. Our locations do not offer restaurants. Actual travel distances may vary. Get the travel advice you need. I have yet to speak to anyone and I feel they should compensate us with some good customer service. The quietness..the cleanliness..and promptness of staff if I needed anything, Cost was really Great!! You'll receive an email as soon as the property answers your question. Discover all InTown locations across the US. Our housekeeping staff is trained to disinfect all surfaces, bathrooms, and floors within vacant suites. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. View, A dining area, complete with a table and chairs. Gentlemen at front desk was really nice and awesome. It's true you get what you pay for and with this dump all you will get is a different headache every day! Learn more about our recent renovations. Then Andrew the manager said that he would give me the first available premium suite within the week. What to Expect When You Stay at InTown Suites, Kitchen with a full-size refrigerator, two-burner stove and microwave, Expanded TV channel lineup with free Premium Movie Channels, Spacious bathroom with shower or tub depending on location, Other room options include two-bed rooms, queen or king premium rooms, or a one-bedroom apartment. Does InTown Suites offer any recreational facilities? Guess that's why they make it hard for you to find a number to contact CORPORATE!!! rules guest romaldo hotel calangute tripadvisor india Questions and answers should be property- or room-related. Click here to call 1-800-553-9338 for reservations. Booking.com. By continuing to browse the site you are agreeing to our. 11350480015 | Il marchio e regolarmente registrato, e tutti i contenuti sono di proprieta esclusiva della Studio Clarus. We highly recommend packing hand sanitizer and disinfecting wipes to wipe down your seat, armrests, tray, and any other areas you may touch. The grey rug and grey cloth chairs in the room had deep stains. Ideally, we'd publish every review we get, positive and negative. Some locations may be open slightly different hours. To edit a review youve already submitted, contact our Customer Service team. chavez regulations rooms lmm chemrxiv naracha avis handout ears engage regulations There's no capacity for cribs at this property. Maximum occupancy per two-bed room is four (4) people. Once a room has been sanitized, three different employees check and verify that each room has been thoroughly cleaned before new guests check-in. Your question will be published on Booking.com after it's approved and answered. InTown Suites Precautions Against COVID-19, In light of the latest global health concern, COVID-19 (the coronavirus), we at InTown Suites want you to feel safe when staying at one of our extended stay properties. All surfaces and floors are sanitized and all sheets from previous guests are laundered. In response, we have relaxed our cancellation policy and there is no penalty when you cancel. You should also be mindful not to touch your face, mouth, and eyes, as things you may pick up and handle throughout the day could be contaminated. No one called me back. Error: These places need to be shut down. By continuing to browse the site you are agreeing to our. They refused to let me speak to a manager and on every request referred me back to the hotel. Please enter a valid email address. Copyright 2022 Consumers Unified LLC. I do want to come stay there. We value your privacy. They're also applicable regardless of the comment's tone. How do I know I can trust these reviews about Intown Suites? https://www.intownsuites.com/renew-online/, By continuing to browse the site you are agreeing to our. If you plan to fly to your destination each airline has its own policies regarding the safety of its passengers. Please do not use elevators with another guest or property staff, this will allow for social distancing in small spaces. While traveling and exploring your destination, along with following the states guidelines and regulations, be mindful of area attractions and points of interest. Get exclusive access to members-only deals by email. These room types are available by contacting the property directly. After she processed my first payment every week I went in to pay she claimed the computer was down. What precautions is InTown Suites taking during this time? Be the first one to find this review helpful.

ATM: Need cash? This service may contain translations powered by Google. Other Cleaning Procedures For Your Saftey. If so consider these precautions while you are on the road. The only way to leave a review is to first make a booking. hotel rules safety western prairie grande tub suites tripadvisor rate alberta Click here to call 1-800-553-9338 for reservations. If you are using a screen reader and are having problems using this website, please call our office at 1-800-553-9338 for further assistance. I sent a fax that received no response. We are given a set of very thin, scratchy towels and one roll of toilet paper.

To top that off the water does NOT get hot in the room (rather warm) and there are bums or at least one that lives on the property who walked up to me begging for money. When it comes to accommodations, get the biggest bang for your buck with an extended stay property. Where is the customer service. As you are aware, hotels across the country have shut down, while we have taken extraordinary steps to remain open. Otherwise, you may call 1-800-553-9338 or email us. I asked how to reach corporate and she screamed since I had already sent them an email to use the info I had. Some of our properties offer different room types than those available for reservations. Accordingly, rooms are only rented by the week.

I check out tomorrow and NOT one night have I had a good night rest because the neighbor to the left of me plays their t.v./ music EVERY night like a deaf person thinking they are actually going to hear. See reviews below to learn more or submit your own review. Reservations are accepted up to 180 days prior to arrival. Unsubscribe at any time. Click here to call 1-800-553-9338 for reservations. At InTown Suites, we offer more than just a low weekly rate. These room types are available by contacting the property directly. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi.

There are drugs all around and clearly a lot of those people don't work so they play loud music and get high all day. By continuing to browse the site you are agreeing to our. At the hotel, rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. That's how we know our reviews come from real guests who have stayed at the property. if the writer is claiming to be someone else). All the personnel who run the Hendersonville TN location are great, once they leave at 7pm, the renters true colors come to light. Their corporate blew me off when I asked for possible reimbursement for nights not stayed. Si verificato un errore nell'invio. Copyright 2021 STUDIO CLARUS sas | P.I. I informed the front office of this (no one in my room) for any reason and she put it in my file yet just the other morning as I'm using the restroom there's a knock and before I could get to the door from the restroom someone was already letting herself into my room. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The rug also had old black bubble gum that had set. If you need to leave town for business, a short vacation, or any other reason, use our Stow & Go Rate to hold your room and tax status for a small nightly fee!

Once you've made a complaint she screens your number so when you call they don't answer!!! Our staff will be wearing facemasks and gloves when entering the room. We understand that your plans may have changed as a result of the current COVID-19 pandemic. While screaming no refunds - get out! The front office manager at this location suck and don't give one crap. The outside of the hotel looked dirty and a bit run down. InTown Suites is here for you during this unprecedented time. Does InTown Suites have an onsite dining facility? Intown suites deserves the "F" rating it has with the BBB.

Only a customer who booked through Booking.com and stayed at a specific property can write a review. Does InTown Suites offer Internet access? Worst customer service experience I ever had. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The fire alarm flashed red and beeped loudly constantly. I told her I did not know the info was even valid since corporate never responded to me. As such, our staff is available throughout the day to assist with any questions or concerns our guests may have. By continuing to browse the site you are agreeing to our. Place is a dump. You can only leave a review within 28 days after check-out. We are allowing only one guest at a time to enter the lobby during the check-in and check-out process. If you are leaving the property for a few days, you may also use our Stow & Go Rate to hold your room, deposit and tax status while you are away. Very unsanitary. This is unprofessional and horrible management and leadership. For those waiting to be check-in/check-out or who may need assistance from our front desk staff, we ask to practice safe social distancing (whether thats waiting in your car or keeping 6-feet from other individuals outside of our buildings). In an effort to create a contactless experience, we are encouraging the use of our mobile-friendly online payment portal for guests to extend their stay without having to leave their room. So was the stove area. It was only when I finally took pictures of the mold and dirt blowing out the ac that the unit was replaced. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. When I noticed the room missing the microwave and the problems with the ac I immediately requested a microwave and the ac be swapped. People aren't just posting out of anger and frustration but rather because you'll pay all that money to be inconvenienced and they WON'T care. I spent 20 minutes scrubbing the floor because they were filthy (and I can't even imagine how filthy the carpet area was). Every room is set up like an efficiency apartment and offers a kitchen (full-size refrigerator, microwave and two-burner stovetop), full-size or larger bed, dining area, large flat panel TV with premium channels, and high speed Internet access. What are the rooms like at InTown Suites? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Guests submit their subscores and their overall scores independently theres no direct link between them. We have more than 70 million property reviews, all from real, verified guests. COVID-19 is spread when water droplets from a sick persons cough or sneeze enter the eyes, nose, or mouth of a healthy person. Additional sorting options might be available (by type of traveler, by score, etc). During our Triple Checked Clean process we use hospital-grade cleaning supplies to sanitize every room at each of our properties. At InTown Suites Extended Stay, weve always made it our priority to offer a safe, comfortable, and clean environment to all our guests. A link has directed you to this review. Hand sanitizer will be available at the front desk and common areas for guest use. The manager in the office seemed ok at first but I later came to find she had certain peculiarities. Oh and did I forget to mention the laundry room is designed to rip you off.

They don't prorate. No, if this ever happens you should end the call and reach out to the property General Manager right away. However, if you are staying at least three nights, our low weekly rates still offer a tremendous savings over a traditional nightly stay hotel. However, with complete kitchens, a home-cooked meal is an even better alternative. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. If you are using a screen reader and are having problems using this website, please call our office at 1-800-553-9338 for further assistance. Over and over. Free private parking is available on site (reservation is not needed). While some properties are offering a limited number of renovated suites, other properties had complete renovations of each and every room. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Booking.com does not accept responsibility or liability for any reviews or responses. With that in mind, should we see our rooms being damaged or not being kept clean; in the interest of other staff and guests safety, we will request you to vacate the room. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Housekeeping for weekly stays, we happily offer a weekly housekeeping service and room cleaning that is included in the price of your stay. Call the location for exact hours of operation. The room was missing the microwave which is a promised amenity and the ac and heating unit blew a combination of black dirt, mold, and soot. This place is only for ratchets and hood mentality people hence the fact that they only have 1 star rating and a ton of negative reviews here which in itself speaks volumes. Unsubscribe easily. They do not clean. Windows were broken out last night during a domestic dispute. Maximum occupancy per one-bed room is three (3) people. They couldve offered me some ya free week or nights off week to make up for the discomfort for sleeping in car with my wife and dog. With nearly 190 locations in 22 states across America, finding affordable extended stay accommodations has never been easier. There are too many issues. If you are looking for an extended stay hotel there is an EXTENDED STAY down the street in a better area of the University. Our Commitment Avoid using profanity or approximations of profanity with creative spelling in any language. The window had a piece of fabric nailed into the walls. If we find any, we delete them and, if necessary, take action against whoever is responsible. Contributions should be travel related. If you stayed at this property through Booking.com, you can write a review. Does InTown Suites offer laundry service? We appreciate your continued patronage. It would be nice to be contacted by someone I been trying to. Click here to call 1-800-553-9338 for reservations. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. If you make reservations anywhere there should be no reason the company should give away your reservations under no conditions. Even before the global health crisis our country is facing, we have had our Triple Checked Clean cleaning process in place before new guests check into their rooms. Cost was really Great!! Please dont include personal, political, ethical, or religious commentary. Once you have stayed one week, you can extend your stay by the week or use our Stay-Over Rate to extend for less than a week. They only swapped it after weeks of complaining about dirt and mold blowing out and breathing problems because I had contacted corporate. WiFi for your convenience, each room offers high speed WiFi or wired Internet access. We also kindly ask that you keep a 6ft distance with our staff and other guests when entering public areas such as the front office and laundry room. Remember that InTown Suites rooms come with a full kitchen and a free Shipt Grocery Delivery app trial, making cooking meals easy, convenient, and safe.

Its location on this page may change next time you visit. If your destination of choice has beaches, parks, or any other outdoor attractions open to the public, be sure to social distance from others. See the front desk for details. Smelt like smoke. We invite you to request this service upon move-in. Cancellation and prepayment policies vary according to accommodations type. I'm so happy to be leaving this dump as of tomorrow. For more information about reviews on ConsumerAffairs.com please visit our To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. 2103 Moody Road, Warner Robins, GA 31088, United States of America After their trip, guests tell us about their stay. If you are using a screen reader and are having problems using this website, please call our office at 1-800-553-9338 for further assistance.

Sitemap 25