Please return your product to the nearest BJ's Club location or by following the instructionshere or email us at CustomerCare@bjs.com. If the issue does lie with the water bottle, the changing of bottles will put a stop to the leak. As the name suggests, a drip tray is intended to catch any water that escapes from the faucets and does not end up in a glass, bottle or cup. We encourage our customers to remove the bottle from the cooler and test it with a different bottle. If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. "uploadDate": "2019-12-02", Not doing so will result in the drip tray leaking. Learn more about correct bottle storage below. water bottles and can producerefreshing, cool water as well as heated water. Dont worry, its easy to fix yourself. Pour about 1-gallon of tap water into the reservoir, Hold down both spigots to flush the system, Load the 5-gallon bottle on top of the water cooler, Drain 2-3 cups of water out of the red spigot (if you have one) to prime the hot tank, Turn on the hot tank using the switch on the back of the cooler. Available for Inner Circle, Business, and BJs Perks Members only. "@context": "https://schema.org", Any issues that arise after the item is signed for must be resolved through the manufacturers warranty. Should a new bottle be required on your water cooler, you will have to know how to change it for one thats full. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. A surprisingly common cause for water cooler water not getting cold is that its not plugged into the wall socket or that the mains power switch isnt turned on. In the event that your returned merchandise was mis-shipped, damaged or defective, BJs Member Care team will be happy to reimburse you for return shipping costs. We ask you to accept cookies in order to use our website. It may help to also check that the switch (or both switches) at the back of the cooler is turned to the On position and illuminated. Stock up today & never run out of the essentials you use everyday. By sending us your details you agree to our. Buy replacement water cooler spigots here. We encourage our customers to check that the water cooler is plugged in and turned on and to also check that the power cable at the back of the cooler is firmly pushed into its socket. Our aim of supplying high quality water related products with personable service allows us to guarantee our customers complete satisfaction. We recommend that you do not use any water bottle that has gone green, and to keep bottles in a shaded area. You can do this by twisting them slightly. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. Something went wrong. If you have a hot and cold water cooler turn off the hot tank using the switch on the back of the unit. What is the correct way to store water cooler bottles? "@type": "VideoObject", Slowly unscrew the coupling on the broken lever and remove it. If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees.

You can replace this part in just a few minutes with these easy-to-follow steps. To Clip Coupons Please Join BJ's and experience the savings millions of Members already enjoy. Copyright TheWaterDeliveryCompany.com 2018, best and safest way to change the bottle on your water cooler. Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00. Proper Conditions for Return and Credit 99% of these calls can be easily cleared up by following one of the simple steps below, so we thought it was time we published a water cooler troubleshooting guide to save you, our valued customers, time. we offer water cooler rental and purchases We also share "embedURL": "https://www.youtube.com/embed/S3FuV0sS4lg" Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make. to customers in London. We cannot accept returns of: *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clickinghere,or contact your BJs business partner with questions. For further assistance, contact BJs Member Care. Please contact BJs Member Care and we will be able to assist you. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). If you placed your order while signed in to your online account, please sign in to your account using your username and password. Often because we deliver 12-litre and 19-litre reusable bottles to our customers, there is a need for the bottles not being used to be stored for up to three months after we deliver. If you are returning a product please check to make sure your return meets the following conditions: We regret that BJs cannot cover the cost of shipping for products returned due to buyers remorse. Orders subject to $14.99 Same Day Delivery service fee, Only credit or debit card payments are accepted for orders containing items for Same Day Delivery. Sometimes you can see that the leak is coming directly from the water cooler taps. A removable drip tray provides quick and easy cleaning from spills and overflow. Fresh handpicked groceries from BJ's Wholesale Club to your front door! 99% of the time, water cooler leaks are the result of a leaking water bottle and not from the cooler itself. For only $17.99. Do not discard the boxes or packing materials, as they may be needed to ship the item back. The Water Delivery Company is one of the UK's leading water cooler specialists. Usually, the reason behind a water cooler not dispensing water is an airlock that is a result of the air pressure that is forced into the water cooler as the bottle is placed on it. "description": "Oh no, your water cooler spigot broke off! After 30 days, please contact member care for return instructions.

Don't worry, we will teach you how to replace a broken water cooler spigot in a few simple steps", Your order information should now be displayed. We encourage you to renew your membership and contine shopping to get great deals and great service! Regular sanitisation can be handled by one of our experienced professionals or done on your own. The water from the water cooler is not chilled / getting cold. While you do this, ask a colleague to hold both taps open until water comes through them. The pressure change draws water into the tank and causes it to overflow. Send us your details and well get back to you as soon as possible. Pick the Membership tier that fits your lifestyle, To clip coupon,please join BJ's and experience. Damaged Orders "thumbnailUrl": "https://distillata.com/wp-content/uploads/2021/06/water-cooler-spigot-replacement-thumbnail.jpeg", If doing this doesnt fix the problem, then we ask you to give us a call on 0845 006 3309 so that one of our staff members can happily assist you. If you choose to handle the sanitisation of your water cooler yourself, then we recommend you follow our step-by-step guide to. Drain the remaining water out through the spigots. Please try to clip the coupon later! teams. }, 2022 Distillata, Inc. Sitemap | Privacy Policy. It regularly needs to be emptied into the sink to prevent overflowing. In an effort to better help you understand how to change the bottle on your water cooler, weve compiled a short film that will provide you with simple instructions as a guide in this task. Health and safety regulations recommend the regular sanitisation of your water cooler to ensure its sterility and usability. You may return your item at any BJ's Club location or by following the instructions below. Watch this video to see how to replace a water dispenser faucet. Jewelry and watches purchased in-Club after 8/3/2017. "name": "how to replace water dispenser faucet", We recommend that our customers do not store their water cooler or the unused water cooler bottles in direct sunlight. Once the item has been accepted it will be deemed to be the correct item and in good working condition. There appears to be water leaking from the water cooler, possibly forming a puddle on the floor beneath the cooler.

The leak appears to be coming from the drip tray. Read more about. If a signature is required please inspect your package carefully before signing for it. Products under a manufacturer's warranty which have service center only restrictions. Returned merchandise must be in new condition with its original packing and accessories intact. Oh no, the spigot broke off your water cooler. We'll fix it, replace it, or reimburse you for it. This unit is able to accommodate 3-5 gal. Shipping Error information about your use of our site with our marketing, and analytics Remove the water bottle from your dispenser. Always have fresh water on hand with a Frigidaire top-load water cooler. Get your groceries within two hours, or when you want them. Thousands of items available today. SHOP NOW. If you are looking for a new water cooler, We recommend that you remove the water bottle from the water cooler, and then place it back on the water cooler. Pay My BJs Perks Mastercard Credit Card Bill, Frigidaire stainless steel hot and cold water dispenser, 100-watt cooling power, 420-watt heating power, Includes water cooler, manual, warranty card, Computers and electronics are returnable within 90 days of the shipping date, CDs, DVDs, computer software and video games must be unopened. The leak appears to be coming from the tap. Here at The Water Delivery Company headquarters, we can get a lot of calls from customers worried that there is a problem with their water cooler. You will have hot and cold water in about five minutes! We also provide a number of water cooler accessories that make the. These films will demonstrate the. To Clip Coupons Please Renew Your Membership! Save with $8.99 flat rate shipping when you purchase 3 or more eligible items. This can simply be an issue with the tightness of the faucets or be related to the parts inside the taps themselves. Items purchased over 1 year ago will not be considered in new condition. If you determine that you received an item you did not order, please return your product to the nearest BJs Club location or initiate a return online (see Returning an Item above for instructions). If this is the case, it the taps may need to be tightened. Please see BJs.com's return policy before initiating a return. If you have ordered one of these non-returnable items,please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Please review it and click the Return" link next to the item you would like to return. Please contact the manufacturer for assistance with products such as: Select Order Status from the top navigation of any page. Opened CDs, DVDs, computer software and video games. Product Features: BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If this doesnt stop the taps from leaking, then the spring or the washer may need replacing. This may be the result of a hairline crack in the bottle which alters the pressure within the cooler from the normal vacuum. Take the water bottle off, drain the cooler tank into a bucket, and call out an engineer to do so. The slight green of your water bottle is caused by sunlight continually penetrating the bottle, which is bad for the water. Return Shipping Costs gallon 55mm peel These cookies are used for performance and advertising purposes. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Oops! It may seem a little daunting at first to try to understand how you can go about changing an empty or cracked water bottle for one thats full of water.

BJs Member Care Representatives are available Monday - Friday, 9AM - 7PM. { Providing quality water to Northeast Ohio since 1897, Home> Resources> Articles> How to Replace a Water Cooler Spigot. The drip tray slides easily out from the water cooler.

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