The service improved as we got into the holiday.

We like clean and updated rooms!

I hope that helps. Any input will be appreciated. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, Villa del Palmar Cancun Luxury Beach Resort & Spa, Excellence Riviera Cancun - Adults Only All Inclusive, Moon Palace The Grand Cancun All Inclusive, TRS Yucatan Hotel - Adults Only - All Inclusive, Majestic Elegance Costa Mujeres All Inclusive, Catalonia Grand Costa Mujeres All Suites & Spa, Grand Palladium White Sand Resort & Spa All Inclusive, Dreams Tulum Resort & Spa - All Inclusive, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, Secrets Aura Cozumel - Adults Only - All Inclusive, Dreams Natura Resort & Spa - All Inclusive, Haven Riviera Cancun - All Inclusive - Adults Only, Secrets Akumal Riviera Maya - Adults Only - All Inclusive, Dreams Aventuras Riviera Maya - All Inclusive, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Catalonia Royal Tulum - Adults Only All Inclusive, Hotel Marina El Cid Spa & Beach Resort All Inclusive, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, Hard Rock Hotel Riviera Maya - All Inclusive, El Dorado Seaside Suites, Gourmet All Inclusive by Karisma, Dreams Riviera Cancun Resort & Spa - All Inclusive, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, Akumal Bay Beach & Wellness Resort - All Inclusive, All buffet and la carte meals, snacks, and beverages included, Premium/imported alcoholic beverages not included, Spa/beauty facilities and services not included, Transportation to offsite activities not included, Onsite entertainment and activities included, Surcharge for premium or imported alcoholic beverages, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is not available to guests, Property follows sanitization practices of Safe Travels (WTTC - Global), Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Onsite COVID-19 testing (PCR) is available, Onsite COVID-19 testing (Antigen) is available, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Individually-wrapped food options are available for lunch, Individually-wrapped food options are available for dinner, Individually-wrapped food options are available through room service, Gap period enforced between guest stays - 24 hours, Late check-out is available for a fee (subject to availability, amount varies), Sandos Caracol Eco All Inclusive Playa del Carmen, Sandos Caracol Eco Resort All Inclusive Playa del Carmen. Merci pour ce superbe travail. One of our awesome Travel Specialists will contact you shortly with more information on both , Wow! Hey Lee, all great questions and awesome that you speak Spanish. Or in oder to swim you need to take a taxy or a bicycle? Enjoy the umbrellas and sun loungers for a relaxing day at the beach. For the most part, the staff was friendly and available but it was spotty at times in the buffet and the front desk seemed to always be short staffed and busy regardless of the time of day. Also how can I view the room service menu? I am looking into booking adult only select club at Sandos Caracol as a wedding gift for my niece to spend part of their honeymoon at.

Thanks.

I read that the food isnt incredible, we have been to resorts that are similar but wondered if they seem to have some that are better than others? Ive asked all this several times at the front they said they would send all this info to the room and I never received it!!!

Posted by Annette Ann, from Ellsworth on Mar 9, 2022, Mar 10, 2022

Its so good but in this link, you will find all the best snorkel tours approved by yours truly. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. My husband didnt like how much walking we had to do to do just about anything. what would be the best mode of transport for a family of 4? Very sorry to hear your frustration Annie. Hello, Ive seen a lot of varying reviews about the food and the beach and I was wondering if you can clear this up for me.

Id definitely make the most of the sister resorts. Women and children are requested to wear casual sportswear.

. menu service sandos playacar resort beach del carmen playa tripadvisor peninsula

Exclusive fot Select Club Adults Only guests, this clubhouse located in the Select Club section of our beach. Salvia is a healthy snack bar set beside the beach and offering stunning views of the Caribbean waters, and white sands of the Riviera Maya. It is an amazing option for adestination wedding, with different room categories for your different guests and offers really original options for the ceremony, such as by the cenote. Watch the big game, play a game of pool, or just kick back with a drink at our sports bar, offering a terrace with charming views of the river and mangrove.

Thank you! A percentage of the rooms have been redone to be more energy efficient.

Mexico is not the U.S., especially in the earlier hours.

Buildings 58 68 will have varying jungle views.

by Giovanna Barbieri - Quality Manager. Business-friendly amenities include desks and phones. Hey Marlene, I am not too sure on the penthouse as the hotel has recently undergone a major refurbishment to find out please contact us via the toll-free number (888) 537-9797. Well, we played ping pong and pool, played beach sports together, tennis, went for a bike ride, snorkeled, and even headed out to sea on a kayak.

The service was touch and go.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub. Since then, Sandos Caracol has added two new areas with bigger water slides. We are sorry to read that you've had a poor impression if the resort during your last visit. Not only are the rooms and area for 18+, but youll also have special access to an adults-only pool and one restaurant in this area. Dear Davina,

Reservations required.El Gaucho - Steakhouse a la carte.

We are 60 years ildbooked penthouse select club adult only. All our guests comments are valuable for us, as this always help us to improve.

Select Club area is from building 58 through until building 73. With laid-back style for a casual breakfast, lunch or dinner, La Laguna serves an extensive buffet with many kinds of international cuisine from across the globe, as well as live cooking stations where our chefs prepare made-to-order dishes right before your eyes.

Send me emails with travel deals, special offers, and other information. It was incredible. Before considering this hotel for your next vacation Ive listed out 5 things you should know before booking. Nous avons ador lire votre blog. Dinner.El Templo - Oriental a la carte. sandos caracol eco resort carmen playa del tripadvisor terrace reception roof pre They are also a few really good dining options.

The ones in the 70s are closer to the lobby and some have views of the parking lot. We saw a lion fish while snorkeling! The Select Club is an exclusive adults-only area. Regards. I am glad you enjoyed the blog. This area has mangroves, which grow in water. Hey Dana, its a great hotel. This is so frustrating! However, the Sandos Caracol is going through a massive refurb so it is likely you will receive a modern and refurbed room. Housekeeping is provided daily. I enjoyed the food however we have to remember this is one of the more affordable options so obviously its not fine dining its designed with families in mind. ), but we LOVE to snorkel. sandos resort caracol eco spa hotel

Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. Hello, I am currently staying here at the resort in playa del Carmen, can someone help me make reservations at the Japanese restaurant and how do I get in the Brazilian steak house with kids?

In addition to a children's pool, other recreational amenities include a sauna and a fitness center. Its got a great jungle atmosphere with a real cenote you can swim in and plenty of wild life around.The hotel and rooms are not modern but you cant beat the wildlife atmosphere of the place and the awesome selection of entertainment in the hotel for the family. We hope to receive you again soon and be able to change your perception. These rooms are closest to the beach. Sandos Caracol Eco Resort - All Inclusive is 3.3 mi away from Playa del Carmen. Dear Kim, If you have young kids, bring a stroller. ? We are very happy to read that you've had a pleasant experience at the resort and we hope to receive yo again very soon. . You must book this category to gain access.

awful sewage smells. Sandos Caracol Eco Resort - All Inclusive is an all-inclusive aparthotel. Without you even realizing that the helpful, friendly guests services guy or gal has done so they have, making you think nothing of their invitation for a tour.

More, 4-star beachfront aparthotel near Grand Coral Golf Riviera Maya. They do invite all guests on their vacation club tour, but in a tricky way. Keep your eyes peels for the Monkeys!!!! 2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the aparthotel. We even saw monkeys! This space features a Premium bar, snacks, concierge, lockers, showers, a reading area, a living room with TV and videogames, and free WiFi access. Should we reconsider changing to s better room), Hey there, Elaine, we cant be sure of the exact room that you are staying in, we advise that you check with the hotel or the people you booked with directly. Jessica (de France ), Hi Sara I have just booked this hotel going 1st December with my 24 year old son.. however we usually stay at the riu yucatan in playa which we loved the only reason I booked this hotel is because of the jungle setting however the beach isnt as nice as the yucatan I feel Ive made a mistake and apparently 1.5 hours to check in also food isnt suppose to be the best Im looking at swapping the hotel if possible I booked with tui! On-site PCR and antigen/rapid COVID-19 testing are both available for a fee. I was happy.

We are really soory to reead about the average impression you've had of the resort during your last visit.

We would love a ground floor room with a garden setting where we could sit out at night (with mosquito repellant of course) but not too far from amenities (food or water park or beach) Any ideas?

The Tulum Full Day Explorer Tour is my favourite for snorkelling https://www.playadelcarmen.com/search?q=snorkeling&activities=1 I even did a review on that too if you want to search it in the finder. Cenote Azul is a gorgeous swimming area close to Playa del Carmen that you could check out , to get there from the center costs around 200 pesos (10USD). For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Facing the lush mangrove and beautiful river, this outdoor bar offers an evening of tranquility and relaxation under the stars. That being said, it is away from the noise and hustle bustle around the rest of the resort.

They also have a kind of petting zoo area with donkeys, chickens, and a few pigs. Wow those prices have definitely shot up as this is usually one of the most affordable hotels. If you not mexican don't go there.

Dear Tammy, We are heading there this weekend (family of 4 foodies! Sandos Caracol Eco Resort - All Inclusive does not offer free breakfast.

The kids had a great time. Reservations required.Number of a la carte reservations are restricted to the number of nights per room per stay:*3-4 night stay: 1 a la carte reservation*5-6 night stay: 2 a la carte reservations*7-8 night stay: 3 a la carte reservations.

Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. Reservations required.Fogo do Brazil - Brazilian a la carte. Excellent , clean , kind very professional, A good and fast service, That is mexican resort most of the staff don't speak English.

Sorry for what seems like a mixed review but not sure if we would go back to this hotel, Your email address will not be published. sandos playacar beach resort playa del carmen hotel tripadvisor

Was this in 2017?

This all-inclusive aparthotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. We hope to have the opportunity to change your perception and receive you and your family again in the future. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. Hi Lena, Room rates include meals and beverages at onsite restaurants and bars. Great places to eat as well! Free WiFi. Guests can surf the web using the complimentary wireless Internet access. From my visit, I really enjoyed the place and found it to be as an enjoyable experience as ever.

I enjoyed reading your blog. This area is the furthest from the beach. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, Sandos Caracol Eco Resort - All Inclusive, url importing http://www.travelocity.com/Playa-del-Carmen-Hotels-Sandos-Caracol-Eco-Resort---All-Inclusive.h919643-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Playa-del-Carmen-Hotels-Sandos-Caracol-Eco-Resort---All-Inclusive.h919643-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Playa-del-Carmen-Hotels-Sandos-Caracol-Eco-Resort---All-Inclusive.h919643-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. Family of four kids 10 and 13 Now the hotel does do everything possible to combat them, including regular fumigation and offering free biodegradable mosquito repellent in many areas of the resort. Please see our partners for more details. This means that the existing vegetation has been left to grow as nature intended.

10 Most Luxury All-Inclusive Wedding Resorts in Mexico (2022), How to Choose The Right Wedding Planner/Coordinator for You, How to Handle a Seaweed Invasion in Playa del Carmen: Activities & Ideas (2022), Top 10 Cancun Wedding Packages & Resorts with Prices & Inclusions (2022), TOP 10 Kid-Friendly Things to Do in Cancun | 2022, https://www.playadelcarmen.com/search?q=snorkeling&activities=1, list of job opportunities in Playa del Carmen. Dinner. It took absolutely ages to book us in at the front desk. We will consder your observations in order to improve the comfort of our rooms and offer more pleasant stays to our guests. One of my favorite things to do with my son is play games. You're getting the lowest possible rate We Promise Opens in a new window.

We had to que for a while to get into the buffett. Bring the family and enjoy the children's pool, waterslide, and playground. Your guest services representative will sit you down and go over the map of the resort and its services.

We need both a check-in and a check-out date to check availability. The cleaning products used are toxic and they were even used on the waterslides as the children were around.

by Sandos Caracol.

The reviews were right about the rocky beach but if your willing to walk a bit you can find a nice sandy part to the south.

This property advises that enhanced cleaning and guest safety measures are currently in place. Want prices and info to see if it works for your family? We arrived at around 3:30 and check in starts at 3:00. Great Parnassus Resort and Spa Activities, Omni Cancun Hotel and Villas All Inclusive, Omni Cancun Hotel and Villas Reservations, Holiday Inn Sunspree Montego Bay Activities, Holiday Inn Sunspree Montego Bay Kids Club, Holiday Inn Sunspree Montego Bay Restaurants, Puerto Vallarta family of 5 resort prices, Mexico family of 5 vacation prices (Copy), Unlimited consumption of domestic beverages. This property accepts Visa, Mastercard, debit cards, and cash. Theyre big and beautiful! Great choice! Merci davance. Im wondering if you can recommend a good building for the family rooms (the website states they are spread throughout the resort). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This aparthotel is all-inclusive. Any info on this would be much appreciated thanks Laura uk Manchester .

Thank you! And how is the sand on the beach itself? Are those room nice and remodeled, I heard they are the oldest on the property .

Dar Rima, Very frustrating.. uuugh. Please fix the following errors to continue: "Love that this property is Great places to eat as well! Evening dress code is required for Gentlemen in ala Carte Restaurants in the evening.

Thanks for your support of our local business.

How far is the Sandos caracal from the main city market.

They have options for compostable waste, areas for recycling, and provide reusable glasses rather than the disposable ones.

The public transport via bus is excellent and super affordable too. Guests under 18 years old are not allowed in the spa. Sandos Caracol Eco Resort - All Inclusive offers an airport shuttle. Ive also seen mixed reviews about the food. I love the fact that that site is spread out. The beach is a little rocky, its smaller than Iberostar, perfect size in my opinion. Hey Lauren, yes there is plenty soft sand to enjoy. We booked a superior room to which it really was not. Grab a drink during the nightly shows thanks to this bar, located at our open-air theater terrace. La Riviera restaurant has lovely beachside views, the ideal setting for a calm and serene evening with a menu of delicious Mediterranean-inspired cuisine including seafood dishes and much more. Did you enjoy the food at the buffets? If you are a hardcore foodie, this may not be the resort for you.

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Activities and facilities/equipmentWater activities. This is an abnormal place if you are not mexican. Thank you,

One manager said that "I have to shut up I wiil speak with her" when I was looking for my son. Best regards. Hi Laura, because you booked through Tui unfortunately Im unable to assist.

Im impressed and pleased!

Is it worth going to their sister resort Playacar for a day?

Free WiFi, Available in some public areas: Within the villa, there are a few different room categories ranging from Junior Suites (which accept families of 5) to deluxe rooms and standard rooms. Well, read on for my Sandos Caracol Hotel Review. Its a pleasure Scott! Hello, I didnt quite understand is there any beach where you can swim without obstacles anywhere within walking distance to the hotel? Located in our lively main pool, this swim-up bar allows you to grab a drink without even getting out of the water. Curious to know why you considered it to be great value (a lot of bang for your buck).

Please can you reach out to our travel team at customercare@playadelcarmen.com and ask them to provide you with the best hotels between your dates and budget and we will be able to present you with the best options.

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